Office Administration Apprenticeship

Summary

Exact Group, a well-established construction company operating across the South-East of England is looking for a motivated Office Administration Apprentice to support their busy office and site-based team. This is a great opportunity to gain hands-on experience in a professional office environment while working towards a recognised qualification.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday - shift patterns to be confirmed
37 hours 30 minutes a week
Possible start date: Wednesday 21 May
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an Office Administration Apprentice, you will play a key role in the smooth running of the office, supporting various departments with day-to-day administrative tasks.

Your responsibilities will include:

Assisting with document management and record keeping, including filing, scanning, and data entry
General administrative duties to support the wider office and site-based team
Handling incoming calls and emails, directing queries to relevant team members
Assisting with scheduling meetings, preparing agendas, and taking minutes
Maintaining office supplies and ensuring stock levels are managed

Where you’ll work

Exact Group Ltd. Dacliffe Industrial Estate,
The Estate Office, Appledore Rd,
Woodchurch
TN26 3TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Administrative skills
Team working

About this company

Exact Group is a well-established construction company operating across the South-East of England, specialising in carpentry, window fitting, and flooring.

https://exactconstruction.co.uk/ (opens in new tab)

After this apprenticeship

A possibility of a full-time position after the apprenticeship.

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Karen Wheeler

01227811315

The reference code for this apprenticeship is VAC1000308573.

Apply now

Closes on Wednesday 14 May 2025

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