Business Administration Apprentice

Summary

C E L Sheet Metal are offering an exciting opportunity to join their team as a Business Administration Apprentice. You will be given the opportunity to work across the full business spectrum including finance, sales, and customer services. You will be given a variety of tasks, which means no day will look the same.

Wage

£15,311 a year

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Training course

Business administrator (level 3)

Hours

Monday - Thursday 8.00am - 4.45pm and Friday, 8.00am - 2.30pm

37 hours 30 minutes a week

Start date

Friday 30 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Day to day tasks include:

Processing purchase orders reports and assisting with stock management
Processing invoices and financial statements
Processing payments and remittances
Processing Sales order reports
General administration tasks such as data entry and supporting colleagues
Customer Service by handling enquiries
Maintaining records such as supplier approval forms
Providing support to the sales team by raising quotations via management software
Providing support to the engineering team by processing repeat orders
Providing office support by updating suppliers and customers
Liaising with internal staff
General administrative duties including data entry
Dealing with inbound and outbound telephone calls

Where you’ll work

UNIT 8
STAFFORD PARK 11
TELFORD
TF3 3AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend workshops (2 days a week for 5 weeks) which will either be carried out onsite or externally.

The apprenticeship will also cover:

Level 3 Business Administrator Standard.
Employee Rights and Responsibilities (ERR).
Personal Learning and Thinking Skills (PLTS).
20% off the job training.

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Candidate must be able to get to the site in Stafford park – local bus routes and free car parking available, and to In-Comm Training.

About this company

C E L Sheet Metal Ltd is a UK-based sheet metal manufacturing business. They offer state-of-the-art fully automated Trumpf Fibre laser cutter, allowing them to offer a high quality laser cutting service. There CNC punching, complete with an advanced sheet feeding system for lights-out production, takes efficiency to new heights. C E L offer an extensive sheet metal service range that can fulfill every aspect of projects. There CNC press braking, spot welding, stud welding, pemserting and mechanically and electrical assembly ensure consistent manufacturing all completed under the same roof. There welding department combined with onwards fabrication capabilities guarantee all-encompassing solutions. At C E L they offer a 3D Modelling service. They can provide a seamless integration of ideas with cutting-edge technology, ensuring precision and alignment. There automated laser cutting and metal fabrication machines are in operation 24 hours a day, which allows them to provide fast-lead times and competitive pricing thanks to faster manufacturing process time. C E L can manufacture customers' full requirements, so there is no need to source additional manufacturing operations. C E L Sheet Metal we work closely with their customers to create innovative, cost-effective manufacturing solutions. Through these partnerships we continually develop our service levels to meet current and future demand.

https://www.celsheetmetal.com/ (opens in new tab)

After this apprenticeship

Progression depends on the apprentice and where their skill sets puts them, but there will be a full time position within the business once the apprenticeship has finished along with further qualifications and development

Ask a question

The contact for this apprenticeship is:

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Keira Stead

keiras@in-comm.co.uk

The reference code for this apprenticeship is VAC1000308313.

Apply now

Closes in 17 days (Thursday 15 May 2025 at 11:59pm)

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