Administration Apprentice

Summary

We are looking for an enthusiastic Administration Apprentice to join our vibrant and friendly team. You will work within our admin department and will be supported through your qualification with real experience to complement your learning.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The current National Minimum Wage for apprentices is £6.40 an hour. As of April 2025 the national apprenticeship minimum wage will increase to £7.55

Training course

Business administrator (level 3)

Hours

Monday – Friday, 8.30am – 4.30pm with Half an hour unpaid lunch

37 hours 30 minutes a week

Start date

Thursday 10 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

We are seeking a detail-oriented and organized Office Administrator to join our team at an electrical contracting company. In this role, you will provide essential administrative support to ensure the smooth operation of office tasks.

Your responsibilities will include handling phone calls, managing schedules, preparing documents, assisting with invoicing and billing, maintaining office supplies, and supporting the project management team with administrative tasks. Strong communication skills, a proactive attitude, and the ability to work efficiently in a fast-paced environment are essential.

Key Responsibilities:

Answer and direct phone calls, emails, and other enquiries
Assist in scheduling appointments and coordinating meetings
Prepare and manage office documentation (invoices, contracts, reports)
Maintain office supplies and equipment inventory
Support project managers and team members with administrative tasks
Assist in the preparation of quotations
Perform other office-related duties as required
Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace
Contribute to the daily running and administration of an effective and efficient service or team
Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs
Maintain and further develop your own skills and knowledge
Contribute to the quality of services by participating in improvement activities

Where you’ll work

14-15 WHEATLEY HALL BUS CENTRE
WHEATLEY HALL ROAD
DONCASTER
DN2 4LP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Training will be at Doncaster College where you will access a wide range of facilities on offer

Day release 

You will undertake the level 3 Business Administrator standard.

https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

You will undertake Functional Skills for English and/or Maths if needed

You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an office manager of the future!

Requirements

Essential qualifications

GCSE in:

Maths/English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

RJ Electrical is an electrical contractors established in 1985. Over the last 30 years, we have provided a reliable and excellent quality of service to many commercial, industrial and domestic clients, including schools, hospitals, warehouses, and offices.

https://www.rjelec.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Successful completion of the apprenticeship could lead to full-time employment for the right candidate

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Asa Buckley

asa.buckley@don.ac.uk

The reference code for this apprenticeship is VAC1000308238.

Apply now

Closes in 11 days (Wednesday 9 April 2025 at 11:59pm)

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