Business Administration Apprentice

Summary

Our Business Administration Apprenticeship is your opportunity to gain the confidence and experience you need to get a real head start as a Junior Service Manager in the IT Services industry. This 12-18 month programme will develop you into a capable team member, with real skills and responsibilities to drive the rest of your career.

Wage

£16,000 a year

Minimum wage rates (opens in new tab)

You will be based out of our London office, but have the opportunity to work flexibly from the office and home. Once you have been with us for 12 months, your salary will increase to the Real Living Wage.

Training course

Business administrator (level 3)

Hours

Monday to Friday, shifts/times TBC.

37 hours a week

Possible start date

Monday 19 May

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Throughout the course you’ll learn and use skills that will support you in a wide range of business and administration tasks. As you progress, you’ll take on more responsibility, and by the time you’ve completed your apprenticeship you’ll be a trusted professional, ready to contribute to live projects and progress your career. If you are well organised and like analysing information, can work in a team as well as being self-motivated and you have great communications skills, this programme is for you.

You’ll develop some of the most essential business skills around. From a technical perspective, your modules will cover the general principles of doing business with our clients, plus reporting and analysing important data and business change.

Contributing to a live service delivered to one of our clients you will learn about:

Service Management
Change Management
Incident and Problem Management
Managing Budgets and Resources

Where you’ll work

Second Floor Mid City Place
London
71 High Holborn
WC1V 6EA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Throughout your scheme you'll attend virtual learning sessions with the Apprenticeship Provider, and you'll be able to put that learning in to practice in your day-to-day work.

As well as the training given by the Apprenticeship Provider, you'll have access to a wealth of other learning and development courses from our learning library.

As part of your Business Administration Apprenticeship you will achieve :-

Business Administrator Level 3 Qualification

Requirements

Essential qualifications

GCSE or equivalent in:

Any subject (grade 4-9 / A-C)
Any subject (grade 4-9 / A-C)
Any subject (grade 4-9 / A-C)
English (grade 4-9 / A-C)
Maths (grade 4-9 / A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working

Other requirements

Most of our clients are UK Public Sector and Defence so require Security Clearance. To qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet this criteria, we cannot progress your application.

About this company

Eviden is an Atos business, a next-gen technology leader in data-driven, trusted and sustainable digital transformation. With a strong portfolio of patented technologies and worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 41,000 world-class talents, Eviden expands the possibilities of data and technology across the digital continuum, now and for generations to come.

https://atos.net/en/ (opens in new tab)

Company benefits

25 days of Annual leave. Flex benefits system – choose your own benefits, including buying extra holidays. Retail discounts. Pension - matching contribution up to 10%. Private Medical Scheme. Life Assurance.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Throughout your apprenticeship you’ll receive plenty of support to improve your soft skills, which are crucial. This will include planning your time, preparing reports, presenting at meetings, directly serving our customers, and building relationships with people across the business.

We’ll give you everything you need to operate as a fully-fledged business professional as a Junior Service Delivery Manager.

Once you have completed the Business Administration Apprenticeship, you have the opportunity of continuing to develop using our internal resources, or by continuing your apprenticeship journey, even up to a degree level apprenticeship.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

recruitment@atos.net

The reference code for this apprenticeship is VAC1000308041.

Apply now

Closes on Wednesday 30 April 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Our process has several stages including:- - Brief eligibility interview - Online tests - Video Interview - Virtual Assessment Centre/Virtual Interview

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