Operations Administration Apprentice

Summary

As an Operations Administrator at Bauer Engineering, you will help ensure the smooth day-to-day running of operations, supporting production, logistics, and resource management. Your role will involve planning and scheduling work, monitoring progress, maintaining quality standards, and managing stock levels to keep everything running efficiently.

Wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.00am - 5.00pm.
40 hours a week
Possible start date: Monday 31 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Support the coordination and management of daily operations, ensuring tasks are prioritised effectively and workstacks are well-maintained.
Assist in scheduling and resource planning by working closely with the project team and subcontractors.
Provide administrative and operational support to the delivery team, helping to resolve issues and streamline workflows.
Contribute to staff training coordination by identifying opportunities for development, growth, and continuous improvement.
Assist in implementing quality assurance measures to uphold project integrity and operational standards.
Utilise strong communication skills to help deliver health and safety briefings (toolbox talks), liaise with subcontractors, and engage with key stakeholders.
Promote collaboration and a supportive work environment across different functions within the organisation.
Help maintain positive relationships with clients, suppliers, and other stakeholders, ensuring smooth communication and coordination.
Be confident in making proactive phone calls to suppliers, subcontractors, and customers to ensure efficient operations.
Support operational improvement initiatives and contribute to long-term planning efforts.
Be physically fit and comfortable working in a hands-on environment, as the role involves tasks at the store yard, including heavy lifting and manual handling.
Undertake any other reasonable duties as required to assist in achieving operational and business objectives.
Support the Operations Manager with health and safety tasks, including conducting vehicle audits, checking vehicle suitability, and coordinating MOT bookings / vehicle services to ensure compliance.
Assist with subcontractor point of work risk assessments (POWRAs), ensuring all necessary documentation and safety requirements are met before work begins.
Ensure the head office is fully stocked and well-maintained by managing supplies such as tea, coffee, milk, stationery, and essential office equipment like laptops and screens.
Coordinate fire risk assessments and ensure all safety measures are up to date, including maintaining fire extinguishers and first aid supplies.
Monitor and replenish office stock as needed, ensuring a well-organised and efficient working environment for the team.

Where you’ll work

UNIT 7
BRIDGE VIEW PARK
HENRY BOOT WAY
HULL
HU4 7DW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Hull College will deliver the Business Administrator Level 3 qualification.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Problem solving skills
Administrative skills
Team working
Physical fitness
Health and Safety Conscious
Driving Licence
Experience with fibre networks

About this company

Bauer Engineering specializes in delivering high-quality fibre network build services to meet the growing demand for reliable and high-speed internet connectivity. Our comprehensive offerings encompass site surveys, engineering and design, trenching, conduit placement, fibre installation, splicing, testing, and activation. We also provide ongoing maintenance and support to ensure optimal network performance. We are committed to building the most capable networks with a relentless passion for excellence. Our company culture emphasizes authenticity, integrity, teamwork, fearless communication, and simplicity. We strive to create a high-performing and happy team by fostering an inclusive environment where hard work is recognized and rewarded.

https://www.bauerengineering.co.uk/ (opens in new tab)

After this apprenticeship

On completion of the apprenticeship there is potential for a full-time position available within the team to continue your career progression.

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