Office Admin Apprentice

Summary

Due to this continued growth, they are now looking to employ 1 admin apprentice. You will be managing and booking of maintenance visits for engineers, answering phones, plus more.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Fire emergency and security systems technician (level 3)

Hours

Monday to Friday, working hours TBC

40 hours a week

Start date

Monday 5 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Learning is completed remotely without any face-to-face requirements.

The apprentice will work across all areas within the office function.

The main duties will be:

Managing and booking of maintenance visits for engineers
Answering phones
Managing customer payments
Manage audit schedules for engineers and equipment
Other ad hoc duties

Where you’ll work

Mercury Fire & Security Ltd, 109 Church Road, Burton Joyce
Nottingham
NG14 5GD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLS FOR SECURITY LIMITED

Your training course

Fire emergency and security systems technician (level 3)

Equal to A level

Course contents

Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
Complete functionality tests of systems and components during commissioning systems.
Apply and implement system design, planning and installations including additional components to existing systems.
Carry out takeover procedure, diagnose and repair faults.
Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
Comply with environmental and sustainability, regulations and standards.
Complete functionality tests of systems and components during handover of systems.
Carries out risk assessments.
Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology.
Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately.
Communicate with internal and external stakeholders using sector specific terminology through written means.
Plan and install systems cabling.
Carry out maintenance activities on fire detection and alarm systems and their components.
Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.
Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
Complete functionality tests of systems and components during commissioning systems.
Apply and implement system design, planning and installations including additional components to existing systems.
Carry out takeover procedure, diagnose and repair faults.
Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
Comply with environmental and sustainability, regulations and standards.
Complete functionality tests of systems and components during handover of systems.
Carries out risk assessments.
Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology.
Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately.
Communicate with internal and external stakeholders using sector specific terminology through written means.
Plan and install systems cabling.
Carry out maintenance activities on fire detection and alarm systems and their components.
Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.

Your training plan

Business Administration Level 3 Apprenticeship Standard.

Skills for Security will deliver the apprenticeship training, remotely, twice a month.

You will be required to complete all training tasks allocated during your dedicated tutor led meetings on MS Teams and gather any on the job evidence needed to supplement your studies.

You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills

Other requirements

This is a 15 month apprenticeship so full commitment is needed.

About this company

Mercury was started over 30 years ago by Ashley and Linda Foster. The business has grown steadily over the years and now employs over 18 people. We started out installing domestic intruder alarms and now offer a range of systems for both commercial and domestic clients across the East Midlands. Now, a true family business, Gareth, Lewis and Haydn have joined over the last 15 years and have continued to grow and develop the business using their IT backgrounds. Over the years we’ve always invested in our staff, offering training and guidance as they grow and develop. Our team is committed to keeping up with the latest technological developments and standards related to our industry.

After this apprenticeship

Once completed, you may be offered a full-time role.

Ask a question

The contact for this apprenticeship is: