Operations Assistant Apprentice

Summary

The post holder will manage, organise, update and perform all administrative tasks that support the business’ Operations activities. Accuracy and attention to detail are paramount to this role.

Wage

£24,570 a year

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Training course

Business administrator (level 3)

Hours

Monday- Friday Shifts to be disclosed

37 hours 30 minutes a week

Start date

Tuesday 6 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Process weekly Brand sales orders. Update respective stock spreadsheets as required
Process and send weekly purchase orders
Process stock transactions/adjustments as required
Monitor delivery dates of raw materials and components- chase up confirmations- highlighting any late deliveries
Updating item cards with new prices
Monitor and chase up supplier re-approvals as required
Carry out reviews of raw materials expiry dates as necessary
Internal Auditing following training from the QA Manager

Where you’ll work

Rowan House
3 Stevant Way
White Lund Industrial Estate
Morecambe
LA3 3PU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LANCASTER AND MORECAMBE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Relevant training will be provided through Lancaster and Morecambe College
Functional Skills may be required if entry requirements not met

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

About this company

HBI Design Plus are part of HBI Laleham, and the HBI Innovations of DCC plc who are included in the FTSE 100 index. Design Plus and Laleham are a manufacturing business, developing and producing Cosmetic, Nutritional, Pharma and Medical Device markets from three production sites and one logistics centre in the UK. Laleham and Design Plus work with a variety of blue-chip, high-street retailers and brand owners across masstige and premium markets producing globally marketed products. Our facilities operate 24/7 and our support functions work flexibly to provide a high level of service across the business.

After this apprenticeship

Permanent role as Operations Assistant

Ask a question

The contact for this apprenticeship is:

LANCASTER AND MORECAMBE COLLEGE

Charlie Helme

c.helme@lmc.ac.uk

01524 521483

The reference code for this apprenticeship is VAC1000307494.

Apply now

Closes in 7 days (Monday 5 May 2025)

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