Apprentice Hospitality Team Member - Sandown Park Racecourse

COMPASS GROUP, UK AND IRELAND LIMITED

Esher (KT10 9AJ)

Closes in 17 days (Monday 31 March)

Posted on 3 March 2025


Summary

You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship! On completion of the apprenticeship, you will achieve the Level 2 Hospitality Team Member Apprenticeship and become a qualified Hospitality Team Member.

Training course
Hospitality team member (level 2)
Hours
5 out of 7 days a week. Days and shifts TBC.

40 hours a week

Possible start date

Wednesday 30 April

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • To deal with customer requests promptly and politely
  • Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow-up action is taken
  • Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team
  • Have knowledge of suite products and be able to advise the customer in a professional and helpful manner
  • Share best practice across units and strive in the achievement of total customer satisfaction
  • Support supervisors

Where you’ll work

Sandown Park Racecourse
Portsmouth Road
Esher
KT10 9AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HIT TRAINING LTD

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

  • Level 2 Hospitality Team Member
  • Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ
  • 40 Hours per week 5 out of 7 days a week
  • Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Logical
  • Team working
  • Friendly
  • Flexible

About this company

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On completion of the Hospitality Team Member Level 2 apprenticeship the apprentice will have the opportunity to embark onto a Level 3 apprenticeship to further their skills development through internal training programmes.

Ask a question

The contact for this apprenticeship is:

HIT TRAINING LTD

The reference code for this apprenticeship is VAC1000306976.

Apply now

Closes in 17 days (Monday 31 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.