Business Administrator Apprentice Level 3, London. Immediate start

Summary

We are seeking a motivated and enthusiastic Business Administration Apprentice to join our dynamic team. As a Business Administration Apprentice you will play a key role in supporting the daily operations of our office while gaining valuable skills and experience in a professional environment.

Wage

£17,523.39 a year

Minimum wage rates (opens in new tab)

We offer a range of benefits including shopping discounts and a pension scheme which will be shared at interview stage

Training course

Business administrator (level 3)

Hours

Monday - Friday 8.00am - 4.30pm with an hour for lunch.

40 hours a week

Possible start date

Monday 7 April

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Your day to day tasks will include:

Administrative Support: Assist with general administrative tasks including filing, data entry, and managing correspondence.
Customer Service: Provide excellent customer service by handling inquiries and resolving issues in a timely manner.
Office Management: Help maintain a well-organized office by managing supplies, scheduling appointments, and coordinating meetings.
Financial Administration: Assist with basic financial tasks such as invoicing, expense tracking and budget management.
Project Assistance: Support various projects and initiatives by conducting research, preparing documents, and assisting with project coordination.
Team Collaboration: Work closely with team members to ensure smooth operations and effective communication within the office.
Systems Management: Assist with the management and maintenance of office systems and software, document management systems, and other business applications. Build quotes and reports.
Administrative Duties: Managing quotes, Purchase Orders (PO), expenses and invoices, ordering stationery, workwear and Personal Protective Equipment (PPE).
Adhere to Company values, policies and procedures including, but not limited, to health and safety.

Where you’ll work

Nova North
11 Bressenden Place
London
SW1E 5BY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As well as guided on the job training specific to our organisation you will study towards your Level 3 Business Administration Apprenticeship programme delivered by Heart of England Training
A tutor will be assigned to you and you will receive protected study time within the workplace
You will also get support from our apprenticeship team through mentoring and buddying
Functional Skills in English and maths if required

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4-9 (A*-C))
Maths (grade 2-9 (A* - E ))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Self motivated
Adaptable
Able to prioritise
Positive, can-do attitude
Time management

Other requirements

The apprentice would be expected to travel to various offices in and around Central London and Hove. (Travel expenses are met by the Company)

About this company

EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd. Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.

http://www.dalkia.co.uk/services/facilities-services/ (opens in new tab)

After this apprenticeship

As a Business Administration Apprentice, there are exciting future prospects including career progression to roles such as Administrative Assistant or Office Manager, opportunities for further education and professional certifications, and the potential to specialise in areas like project management or business development. Your apprenticeship equips you with valuable skills, including life skills, paving the way for a diverse range of career paths. The key to your success lies in continuous learning, gaining experience, and embracing new opportunities.
The potential opportunity to work at other business units around the UK.

Ask a question

The contact for this apprenticeship is:

DALKIA FACILITIES LIMITED

Sarah Cripps

07817685039

The reference code for this apprenticeship is VAC1000306819.

Apply now

Closes in 2 days (Tuesday 18 March at 11:59pm)

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