Business Administrator Apprentice

Summary

We are in search of an apprentice to become a valuable and integral member of our team. This role supports the administration of HGV Skills Bootcamps, ensuring documentation is in place for funding. Strong communication, organisation, and customer service skills are essential for liaising with trainees, councils, and other stakeholders.

Wage

Competitive

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

The role is Monday to Thursday from 10:00 - 18:00, and Friday from 10:00 to 17:00.

36 hours 30 minutes a week

Possible start date

Tuesday 22 April

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Processing applications for council-funded HGV Skills Bootcamps
Collating and chasing essential paperwork to ensure funding requirements are met
Submitting claims to the council to request payments
Liaising with trainees to track their progress, including job interviews and offers
Keeping the council updated on trainee progress and outcomes
Communicating with customers and the council via email and phone
Using Word and Excel to record and update trainee progress
Assisting with general administrative tasks to support the processing team

Where you’ll work

17 Knights Road
Chelston Business Park
Wellington
TA21 9JH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BRIDGWATER AND TAUNTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Analytical skills
Team working
Professional telephone manner
Time keeping skills

Other requirements

Experience in an administrative role is preferred

About this company

Ellisons specialise in driver training. We have the driving school with a team of instructors teaching in cars. This is the commercial division which we train for HGV (Class 1 & 2), CI 7.5 tons, DI minibus and soon to add Cat D buses. A large part of our strategic growth involves the HGV Skills Bootcamps we deliver with Somerset County Council and will be a key part of this job position.

https://ellisonscommercialtraining.co.uk/ (opens in new tab)

After this apprenticeship

We are looking for someone who wants to learn and develop their skills as well as grow their confidence and functions within the business. This will allow them to advance their position, after completing their apprenticeship, to be an integral member of the Ellisons Team.

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