Apprentice (Project Administrator) Care Academy

Summary

As an Apprentice (Project Administrator) you will work independently and as part of a team in developing, implementing, maintaining and improving the administrative functions of the Care Academy.

Wage: £14,526.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 5pm with flexible and hybrid working available.
37 hours a week
Possible start date: Monday 1 September
Duration: 2 years
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

· Use IT Software such as MS Office in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.

· Develop an up-to-date knowledge of social care workforce development priorities in County Durham.

· Develop an up-to-date knowledge of other services both internal and external to the council providing support to unemployed people such as Job Centre Plus, DurhamWorks, DurhamEnable, Reed in Partnership etc.

· Develop a practical knowledge of our commissioned providers and their differing relationships to the organisation.

· Liaise with internal/external customers, suppliers or stakeholders.

Where you’ll work

Green Lane Offices
Spennymoor
DL16 6JQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COUNTY DURHAM COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will take place within the workplace provided by our in house training provider.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Problem solving skills
Team working

About this company

Durham County Council is the largest council in the North East, we employ over 16,000 people and have a budget of around £1.3 billion which helps us provide services for more than 513,000 people. We are a forward-looking council and recognise that we need passionate people who share our enthusiasm to deliver fantastic services to the people of County Durham.

http://www.durham.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression opportunities will become available towards the end date of the apprenticeship once competency has been demonstrated.

Ask a question

The contact for this apprenticeship is:

Durham County Council

Danielle Barnes

danielle.barnes@durham.gov.uk

The reference code for this apprenticeship is VAC1000305711.

Apply now

Closes in 2 days (Sunday 23 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

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