HR Process Improvement Technician Apprentice

Summary

This role plays a key role within the Recruitment team. They will support in tackling issues that require swift problem solving, or evaluating re-occurring challenges that require implementation of a range of effective countermeasures. Improving process and efficiency for the wider HR Team.

Wage

£25,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Improvement technician (level 3)

Hours

Monday - Friday, Shifts to be confirmed.

37 hours 30 minutes a week

Possible start date

Tuesday 1 April

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Assist in the end-to-end recruitment process, including job postings, candidate screening and interview coordination
Analyse and evaluate the current onboarding processes to identify ineffciencies and areas for improvement
Develop and implement a streamlined, compliant onboarding procedures
Ensure all recruitment and onboarding activities comply with relevant laws, regulations and company policies
Maintain accurate records and documentation for all HR processes, including applicant tracking and onboarding materials.
Participate in regular audits of HR processes to ensure compliance and reccommend corrective actions as needed
Seek innovative solutions to mitigate repetitive data entry and improve data integrity across all HR processes
Participate in cross-functional projects aimed at improving HR processes and systems

Where you’ll work

Dakota House Poyle Road
Colnbrook
Berkshire
SL3 0QX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEIR TRAINING LIMITED

Your training course

Improvement technician (level 3)

Equal to A level

Course contents

Compliance: Work in accordance with organisational controls and statutory regulations
Communication: Share improvement progress through appropriate reporting
Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation
Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers
Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives
Problem definition: Develop a problem/opportunity statement supported by validated data
Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics
Process mapping & analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement
Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance
Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance
Basic statistics & measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts
Data analysis-statistical methods: Identify common and special cause variation
Process capability & performance: Analyse product/process performance using good quality data
Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes
Identification & prioritisation: Identify and prioritise improvement solutions
Benchmarking: Recognise the value of sharing best practice
Sustainability & control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.

Your training plan

The candidate will complete an apprenticeship within the agreed
subject for the vacancy
This may include a BTEC Diploma/Standard and End-Point Assessment
It may also include Functional Skills in maths and English
The apprentice at the end of this qualification will achieve a Level 3 Improvement Technician Apprenticeship Standard
On the job training with the HR, Recruitment and Compliance teams, full mandatory training to the environment you will be working in

Requirements

Desirable qualifications

GCSE in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience
Enthusiastic

Other requirements

A Full UK Driving Licence is essential as travel between dnata facilities is required. Pre-employment checks and ability to achieve successful completion of referencing (checkable 5-year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report.

About this company

Today, dnata is one of the world's largest air services providers of Ground Handling, Cargo Services, Travel and Inflight Catering. Backed by over 58 years of proud history, we are now a performance-driven organisation; a global player on all continents; an innovator, and a customer centric business. In the UK, we are currently providing Ground Handling, Cargo Handling and Transport services to 40+ Airlines, with operations based in London Heathrow Airport, London Gatwick Airport and Manchester Airport. We also have additional Cargo Facilities at Newcastle, Birmingham and Glasgow Airports, as well as an extensive Regional Trucking Network that covers a further 8 airports across the UK.

https://careers.dnata.co.uk/jobs/home/ (opens in new tab)

After this apprenticeship

Ability to explore further opportunities across the HR, Business Systems and Assurance Teams

Ask a question

The contact for this apprenticeship is:

WEIR TRAINING LIMITED

Matt Noyce

mnoyce@weirtraining.co.uk

07885 881069

The reference code for this apprenticeship is VAC1000305618.

Apply now

Closes in 11 days (Tuesday 25 March at 11:59pm)

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