HR Process Improvement Technician Apprentice
DNATA LIMITED
Berkshire (SL3 0QX)
Closes in 11 days (Tuesday 25 March at 11:59pm)
Posted on 26 February 2025
Contents
Summary
This role plays a key role within the Recruitment team. They will support in tackling issues that require swift problem solving, or evaluating re-occurring challenges that require implementation of a range of effective countermeasures. Improving process and efficiency for the wider HR Team.
- Wage
-
£25,000 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Improvement technician (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
- Possible start date
-
Tuesday 1 April
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Assist in the end-to-end recruitment process, including job postings, candidate screening and interview coordination
- Analyse and evaluate the current onboarding processes to identify ineffciencies and areas for improvement
- Develop and implement a streamlined, compliant onboarding procedures
- Ensure all recruitment and onboarding activities comply with relevant laws, regulations and company policies
- Maintain accurate records and documentation for all HR processes, including applicant tracking and onboarding materials.
- Participate in regular audits of HR processes to ensure compliance and reccommend corrective actions as needed
- Seek innovative solutions to mitigate repetitive data entry and improve data integrity across all HR processes
- Participate in cross-functional projects aimed at improving HR processes and systems
Where you’ll work
Dakota House Poyle Road
Colnbrook
Berkshire
SL3 0QX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
WEIR TRAINING LIMITED
Your training course
Improvement technician (level 3)
Equal to A level
Course contents
- Compliance: Work in accordance with organisational controls and statutory regulations
- Communication: Share improvement progress through appropriate reporting
- Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation
- Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers
- Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
- Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives
- Problem definition: Develop a problem/opportunity statement supported by validated data
- Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics
- Process mapping & analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement
- Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance
- Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance
- Basic statistics & measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts
- Data analysis-statistical methods: Identify common and special cause variation
- Process capability & performance: Analyse product/process performance using good quality data
- Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes
- Identification & prioritisation: Identify and prioritise improvement solutions
- Benchmarking: Recognise the value of sharing best practice
- Sustainability & control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.
Your training plan
- The candidate will complete an apprenticeship within the agreed
subject for the vacancy - This may include a BTEC Diploma/Standard and End-Point Assessment
- It may also include Functional Skills in maths and English
- The apprentice at the end of this qualification will achieve a Level 3 Improvement Technician Apprenticeship Standard
- On the job training with the HR, Recruitment and Compliance teams, full mandatory training to the environment you will be working in
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Enthusiastic
Other requirements
A Full UK Driving Licence is essential as travel between dnata facilities is required. Pre-employment checks and ability to achieve successful completion of referencing (checkable 5-year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report.
About this company
Today, dnata is one of the world's largest air services providers of Ground Handling, Cargo Services, Travel and Inflight Catering. Backed by over 58 years of proud history, we are now a performance-driven organisation; a global player on all continents; an innovator, and a customer centric business. In the UK, we are currently providing Ground Handling, Cargo Handling and Transport services to 40+ Airlines, with operations based in London Heathrow Airport, London Gatwick Airport and Manchester Airport. We also have additional Cargo Facilities at Newcastle, Birmingham and Glasgow Airports, as well as an extensive Regional Trucking Network that covers a further 8 airports across the UK.
After this apprenticeship
- Ability to explore further opportunities across the HR, Business Systems and Assurance Teams
Ask a question
The contact for this apprenticeship is:
WEIR TRAINING LIMITED
Matt Noyce
mnoyce@weirtraining.co.uk
07885 881069
The reference code for this apprenticeship is VAC1000305618.
Apply now
Closes in 11 days (Tuesday 25 March at 11:59pm)
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