Business Administration and Logistics Coordinator Apprenticeship

Summary

Under the direction of the Hydro Management Team you will assist in performing business administration and logistics functions to include but not limited to supporting business operations, marketing, logistics support, maintenance and update of personnel profiles, and other related administrative duties or tasks as directed by the Management Team.

Wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday
37 hours 30 minutes a week
Possible start date: Monday 24 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with the development and organisation of the Loyalty Scheme.
Compiling and distributing information such as website and social media analytics.
Monitoring social media accounts, creating content and responding to messages
Creating and analysing questionnaires / marketing campaigns
Contributing ideas to marketing campaigns.
Writing marketing and website text
Assisting in the coordination and organisation of presentations and events
Assisting with promotional activities
Liaising with customers/external agencies
Helping to organise market research.
Interface with Clients Crewing Planners/Project Managers regarding travel and certification requirements for client projects.
Liaise with clients for crew change details and necessary logistics.
Verify all personnel's certification required for working offshore is in date.
Ensure personnel are engaged in accordance with company procedures and processes.
Organise visas for personnel travelling overseas and all associated literature and vaccinations.
Input all offshore personnel movements into the company database along with all other communications as required.
Ensure maintenance of offshore personnel personal information accurately in the company database.
Organise Transportation including hire cars and accommodation in line with company and client policies.
Check and Log all expense forms, and advise personnel of any discrepancies in line with clients’ policies.
Produce monthly timesheet reports from the database for payroll processing and update the Hydro Loyalty Program.
Inform personnel of all mobilisation/demobilisation details in a timely and accurate manner.
Update offshore personnel CVs in the company format.
Undertake general administration duties to support the daily operations of the company.
Resolve any pay queries in a timely manner.
Support the training and ongoing development of contracted personnel.

Where you’ll work

Hydro Energy Group Ltd
Residence 2, Unit 6,
Royal William Yard
Plymouth
PL1 3RP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY COLLEGE PLYMOUTH

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Working towards a Level 3 Business Administrator apprenticeship standard, including Functional Skills in maths if required. In the work place, remotely, and in person workshops.

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Desirable qualifications

GCSE in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Hydro Energy Group is widely recognised as one of the industry’s fastest growing energy specific recruitment business. With a rapidly growing team, we have the capacity to build meaningful, long-lasting relationships with all our clients and candidates. Our success is a result of our commitment to the best people, the best solutions and to create the business environment for contractors and clients to flourish.

After this apprenticeship

A possible position within the company on completion of apprenticeship.
Progressing onto a higher qualification may also be an option.

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