Insurance Practitioner Apprenticeship (NFU Mutual Beverley & Holderness)

Summary

Based at our Beverley agency you will be able to develop your career within Insurance surrounded by a team who are passionate about supporting our customers through first class service and tailored advice.

Wage

£15,000 a year

Minimum wage rates (opens in new tab)

We complete regular pay reviews as you progress through your product licencing journey.

Training course

Insurance practitioner (level 3)

Hours

Monday – Friday, 9am – 5pm with an unpaid hour off for lunch.

35 hours a week

Possible start date

Tuesday 1 April

Duration

1 year 3 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Dealing with policy changes and new policy quotations for customers
Insurance paperwork administration
Proactively discussing and promoting the full range of NFU Mutual products

Where you’ll work

NFU Mutual Office
4 Zarya Court
Beverley
HU17 0JG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIES LEARNING SOLUTIONS LIMITED

Your training course

Insurance practitioner (level 3)

Equal to A level

Course contents

Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.
Identify potential claims fraud and determine the correct action to prevent loss.
Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
Gather and interpret relevant information to provide a return on insurance decisions.
Match client’s needs with available insurance products and services.
Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.

Your training plan

You will work towards your:

Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually.
6 hours per week off the job training.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Team working
Initiative

About this company

As one of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.   Based at our Beverley agency you will be able to develop your career within Insurance and Financial Services surrounded by a team who are all passionate about supporting our customers through first class service and tailored advice.

https://www.nfumutual.co.uk/agent-offices/beverley/ (opens in new tab)

Company benefits

25 days holiday (increasing to 28 for long service) + Bank Holidays Private Medical Insurance with 24/7 Mental & Physical Support Line Pension Contributions, Income Protection & Death in Service scheme Career development opportunities

After this apprenticeship

Option to progress to a Customer Service Advisor within our team, future progression routes include potentially Claims Handling or Account Handling

Ask a question

The contact for this apprenticeship is:

R W Beaty & H Broughton (NFU Mutual Beverley & Holderness)

Peter Elliott

peter_elliott3@nfumutual.co.uk

01482 881277

The reference code for this apprenticeship is VAC1000305302.

Apply now

Closes in 6 days (Tuesday 18 March at 11:59pm)

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