Apprentice Administrator

Summary

To develop a comprehensive understanding of organisational operations and functional processes. To gain transferable knowledge, skills, and behaviours that enable them to contribute effectively across various departments and functions. We are offering an opportunity to work and learn gaining a Level 3 Business Administration Apprenticeship.

Wage: £21,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 08:00am to 4:30pm with one day release to college details to be confirmed.
37 hours 30 minutes a week
Possible start date: Monday 1 September
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with day-to-day office duties, including filing, document management, producing accurate records and documents including emails, letters, files, payments, minute taking and action logs, reports, and proposals, tracking, retrieval and distribution of mail and packages, making and answering telephone calls and signposting as appropriate.
Assist with calendars, schedule appointments, including with meeting arrangements equipment and facilities, ensuring all administrative tasks are completed efficiently.
Input data accurately into systems and databases, maintain up-to-date records, and ensure compliance with Aspire Defence Services Limited procedures.
Support the preparation of reports, presentations, and other documentation as required by team members.
Provide friendly, professional support to both internal and external customers. Fostering positive company values

Where you’ll work

Aspire Defence Services Limited

St Omer Barracks

Wellington House

GU11 2BG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FARNBOROUGH COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This role will involve day release to Farnbourough College one day a week (20% learning). The successful candidate will need transport to both locations of work and Farnbourough College.

Requirements

Essential qualifications

GCSE in:

Minimum of 4 GCSEs (including English and Maths) (grade C/4 +)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services. Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers. And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do. We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.

https://aspiredefence.co.uk/adsl/ (opens in new tab)

After this apprenticeship

This role will progress into opportunities at Aspire Defence Service Ltd working as an Administrator, then Senior Administrator and then Personal Assistant.

There is also an opportunity to work up to Office Coordinator or Office Service Supervisor positions over time.

Ask a question

The contact for this apprenticeship is:

FARNBOROUGH COLLEGE OF TECHNOLOGY

The reference code for this apprenticeship is VAC1000304573.

Apply now

Closes in 10 days (Friday 7 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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