Apprentice Office Administrator

Summary

As an Apprentice Administration Officer on behalf of Howarth Litchfield based in Durham, you will play an integral part in supporting the office manager and finance manager in the efficient day to day operations while gaining valuable hands-on experience in the administrative functions to aid in the completion of your apprenticeship programme.

Wage

£14,722.50 a year

Minimum wage rates (opens in new tab)

National Apprenticeship Living Wage £6.40

Training course

Business administrator (level 3)

Hours

Full Time 37.5 hours per week, including 1 hour lunch break. Mon-Fri, 9:00-17:00

37 hours 30 minutes a week

Possible start date

Monday 7 April

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Daily Duties will include;

Assist with general office administration, including filing, data entry, and managing correspondence (via emails and letters).
Provide support in scheduling meetings, maintaining calendars and booking travel arrangements.
Maintain accurate records and update systems/databases as required.
Handle incoming calls and inquiries, directing them to the appropriate team member.
Help prepare reports, presentations and documentation for meetings or projects.
Assist in stock and supply management, such as ordering office supplies or maintaining inventory.
Collaborate with team members on projects and other duties as assigned.
Assist in the organisation of office events including maintaining guest lists, obtaining quotes for venues and catering orders.
Assist in the maintenance and updates of office material, e.g. brochures, CV’s and case studies, updating social media platforms such as Linked In, Facebook, website and Instagram.
Assist in the management of company petty cash ensuring accurate records and receipts are maintained.

Where you’ll work

LIDDON HOUSE
BELMONT BUSINESS PARK
DURHAM
DH1 1TW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERWENTSIDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Successful candidate will work closely with a training consultant here at Derwentside College who has industry experience within business administration. You will work with them for the duration of your apprenticeship qualification, this will be a blended approach of face-to-face within your workplace or over Microsoft teams. Full support for the apprenticeship training is also available via the apprenticeship portal. Apprenticeship completion is fully within the workplace meaning no requirement to attend college.

Requirements

Essential qualifications

GCSE in:

Maths/English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Howarth Litchfield is a leading architectural, interior design, and project management firm known for its innovative and client-focused approach. With a strong reputation for delivering high-quality projects across various sectors, the company thrives on collaboration, creativity, and attention to detail. This makes it an ideal environment for an apprentice to develop essential business administration skills while supporting a dynamic and forward-thinking team.

https://howarthlitchfield.com/ (opens in new tab)

After this apprenticeship

Opportunity for permanent position and development within the company. Further advancement and training is available.

Ask a question

The contact for this apprenticeship is:

DERWENTSIDE COLLEGE

Apprenticeship Recruitment Team

apprenticeships@derwentside.ac.uk

The reference code for this apprenticeship is VAC1000303885.

Apply now

Closes in 14 days (Friday 28 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents