Leadership Apprentice (Degree)

Summary

You'll graduate from Leeds Beckett University with a Chartered Manager degree apprenticeship in Business Management Practice BA (Hons) and loads of hands-on experience. We’ll support your learning every step of the way, helping you develop the knowledge, skills and behaviours to become a successful leader.

Wage

£24,150 a year

Minimum wage rates (opens in new tab)

Salary reviews & performance-related bonus Generous pension scheme

Training course

Chartered manager (degree) (level 6)

Hours

We operate Monday to Friday, between the hours of 9 -5 pm.

36 hours 15 minutes a week

Possible start date

Monday 8 September

Duration

4 years

Positions available

3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The 4-year program gives you real experience in our Claims and Operations teams, where you’ll help customers in a busy contact centre!

Most of your time will be spent hands-on in our vibrant Halifax office, delivering a world-class service to our customers for their queries, claims and issues via phone calls, emails and letters

You’ll spend 1 day a week studying, with regular on-campus visits to Leeds Beckett University, getting trained and studying towards your degree!

You will take part in a Leadership Development program, developing skills, meeting new people, and working with others across the business!

Where you’ll work

A & B Mill

Dean Clough Mills

Halifax

HX3 5AX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEEDS BECKETT UNIVERSITY

Your training course

Chartered manager (degree) (level 6)

Equal to degree

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

You’ll spend 1 day a week studying, with regular on-campus visits to Leeds Beckett University, getting trained and studying towards your degree!

More training information

Chartered manager (degree) Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Maths & English (grade C/4)

A Level in:

Any Subject (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Non judgemental

About this company

At Covéa Insurance we understand a job is more than just a 9-5, it’s a big part of your life and it needs to make you smile. Our employees are at the heart of our organisation and we’re committed to supporting them to thrive and develop in our open and inclusive environment. Gone are the days of grey suits sitting in a stuffy boardroom; when it comes to common misconceptions about ‘dull’ insurance companies, we like to think we break the mould.

Company benefits

25 days holiday + bank holidays Discounts on gym memberships, phone contracts, tech products, and lots of retailers through Perkpal Support for your mental, financial & physical wellbeing, and access Health benefits such as a 24/7 Virtual GP

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We want our apprentices to be our next future leaders. Over time, as your experience and skills develop you'll be given the responsibility of managing a team of your own, progressing to Team Leader and beyond.

Ask a question

The contact for this apprenticeship is:

LEEDS BECKETT UNIVERSITY

recruitment@coveainsurance.co.uk

The reference code for this apprenticeship is VAC1000303495.

Apply now

Closes on Friday 4 April 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

There’ll be a telephone conversation with the Hiring Manager to discuss the role in more detail, followed by an Assessment Centre.

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