IT Software Solutions Apprentice

Summary

We are keen to find an apprentice software programmer to join our web development team. We operate a hybrid model of working, with a mix of working from home and team days in our office. It’s a great environment with lots to get involved with including dedicated time to develop games, explore new tech and a variety of social events. Apply Now!

Wage: £15,704 a year
Minimum wage rates (opens in new tab)
Training course: IT solutions technician (level 3)
Hours: Monday to Friday 9.00am to 5.00pm
40 hours a week
Possible start date: Monday 24 March
Duration: 1 year 5 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

You will work closely with our technical team on an engaging mix of software development and devops tasks
You will be required to setup and support our customers' cloud hosting environments. This will involve working with a mix of leading edge cloud service providers and configure best in class security
You will undertake website and software development and testing. This will require troubleshooting and fixing of suspected bugs in the code
Supporting our customers requirements for ecommerce consultancy and technical digital marketing help

Where you’ll work

Unit 3, Saints Barn
Church Lane, Durley
Southampton
SO32 2SY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JBC SKILLS TRAINING LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

The primary role of a JBC IT Solutions Technician is to provide support to end-users through the development of suitable solutions to IT/Software problems. An IT Solutions Technician will typically be working as part of a team, in which they will have responsibility for some of the straightforward elements of the overall solutions delivery lifecycle. The technician will mostly work in support areas of a solutions lifecycle. They will normally report to the IT Manager.

Our Apprentices will learn to support existing hardware/software and infrastructure. They will learn how their solutions have an impact on society and security.

Through our industry experienced trainers and qualified mentors, our programme prepares learners to work across all sectors, in any department assisting in effective support activities.

At JBC Skills our delivery staff are carefully selected to ensure that they can perform both trainer and mentor roles. They are known as JBC Trainers when they are delivering the knowledge training (off-the-job) and mentors when they are providing workplace (on-the-job) support throughout the apprenticeship. This approach gives our apprentices and employers an exceptional level of care and support by providing a dedicated individual to lead the apprenticeship from start to finish.

The skills needed to achieve in the workplace will be delivered through a blended framework of live trainer-led online classroom training. All learning progress will be monitored via our e-learning portfolio.

The classroom training for the IT Solutions Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

When the classroom training takes place will be agreed at the Induction meeting between Employer, Apprentice and JBC Skills Trainer/Mentor. We advise a bi-monthly approach to each module.

Full days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (Max 10 learners) so that discussions and assessment can take place between apprentices, peers, and trainers.

The 4 IT Solutions Technician Modules are:

Lifecycles (5 Days)
IT Core (5 Days)
Software or Hardware (5 Days) – Depending on the pathway taken and agreed at the start
Data and Legislation (5 Days)

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

Other requirements

To join the team you will need to have a genuine interest in software development and computer technologies. This will help you engage with us and our clients on complex ecommerce projects and deliver real world code solutions. We promote a culture of collaboration and best practice, giving us an excellent reputation for delivering fast and secure leading edge website solutions. **Skills Required** A technical mindset and enjoy collaborating and working with people. This requires good communication skills, both written and verbal Knowledge of some programming languages. Ideally PHP/Javascript but this is not essential. The ideal candidate would have a passion for coding, which would be demonstrated through self learning and ideally some personal projects. Some customer service experience would be good, but not required. **Personal qualities** Friendly and personable Enthusiastic and hardworking A desire to impress colleagues and customers Using initiative to deliver impressive results Eagerness to learn and develop tech skills Flexibility, team spirit, and adaptability

About this company

Bison Grid is a software and app development company that specialises in the building and operation of high-quality automotive logistics solutions. We are a highly qualified and experienced team of software developers, test engineers and system administrators. We have been building, managing and hosting websites, apps and software applications since 2003. Each solution is tailored to meet each client’s specific needs, with a strong focus on achieving the organisations’ objectives.

https://www.bisongrid.com/ (opens in new tab)

After this apprenticeship

Ongoing career development and progression opportunities upon completion of the apprenticeship

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