International Freight Forwarding Apprentice (Road Freight)

Summary

An exciting apprenticeship opportunity, you will receive hands-on training in the world of international shipping and logistics, supporting the business in exporting and importing goods from and to the UK. You will learn how to manage shipments, liaise with clients, and ensure goods are delivered on time and in compliance with global regulations.

Wage: £13,741 a year
Minimum wage rates (opens in new tab)
Training course: International freight forwarding specialist (level 3)
Hours: Monday to Friday, 9:00am - 5:00pm.
35 hours a week
Possible start date: Tuesday 15 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Develop relationships with customers (internal/external).
Ensure all customer enquiries are responded to promptly and professionally.
Adhere to Customs Compliance procedures and documentation.
Ensure each ‘Job File’ is fully and accurately completed.
Work with carriers and handling adgents to resolve exceptions and discrepancies as they arise.
Liaise with overseas on freight planning and coordination.
Maintain mandatory milestones through the Company's Freight Forwarding system.
Use Company systems to create, manage and maintain the movement of freight.
Update the Company’s customer complaints system with all required inputs.
Ensure that all interactions are compliant with AEO Code of Conduct and other compliance requirements e.g. anti-corruption.
Complete all statutory and mandatory training as and when required.

Where you’ll work

REED HOUSE
26 MARSH STREET
ROTHWELL
LEEDS
LS26 0BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

An apprenticeship includes regular training with our training organisation. At least 6 hours per week will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade grade A*C/9-5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Number skills
Team working
Initiative

About this company

DG Freight is an employee owned business, established in 1990 it has grown to become an established name in the freight forwarding industry. Our clients entrust us to handle their Import and Export consignments of any size worldwide.

http://www.dgfreight.co.uk (opens in new tab)

After this apprenticeship

The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentice move onto a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.

Ask a question

The contact for this apprenticeship is:

D G FREIGHT LTD

Elizabeth Lancaster

elizabeth@dgfreight.co.uk

01132829222

The reference code for this apprenticeship is VAC1000302577.

Apply now

Closes in 14 days (Monday 31 March at 11:59pm)

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