Sales Executive Apprentice

Summary

You may think a love of cars is a must to work at Auto Trader, but it's not. You will join a vibrant and energetic team and learn how to support automotive retail customers achieve their commercial goals.

Wage

£24,570 a year

Minimum wage rates (opens in new tab)

Employee's also receive an additional 10% of their salary awarded in company shares each year. This is not a commission based sales team.

Training course

Sales executive (level 4)

Hours

Monday - Friday, 9.00am - 5.30pm, with one hour unpaid lunch.

37 hours 30 minutes a week

Possible start date

Monday 1 September

Duration

1 year 9 months

Positions available

6

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Throughout the apprentice programe you will work on personal development projects along with other members of our early careers community
You will also learn in role and rotate through different areas of our sales team such as customer support and account manager teams
You will develop skills to communicate with customer over phone, email and MS Teams

Where you’ll work

1 Tony Wilson Place

Manchester

England

M15 4FN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Company wide training (In house)
Sales Training (In house)
Sales Executive - level 4 qualification
Apprentice's will spend at least 6 hours a week on their apprenticeship training and can use the office for this

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills
Problem solving skills
Presentation skills
Analytical skills
Team working

About this company

We started life as a magazine in 1977 and we've grown and evolved alongside our customers. In 2013 we became a fully digital business and we're proud of our rich heritage which gives us over 40 years of brand heritage and trust. Our purpose is to drive change together. Responsibly. We aim to improve the process of buying and selling vehicles in the UK, by continually evolving the ecosystem to provide a better experience for consumers, retailers and manufacturers alike.

https://careers.autotrader.co.uk/ (opens in new tab)

Company benefits

28 days' holiday, bank holidays, 2 volunteer days, plus half days on Christmas Eve and New Year's Eve Hybrid working & periods of remote working Private medical cover Pensions contributions up to 7%

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Apprentices will work towards the role of an Account Executive with a view to progressing from here to Account Manager

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC1000302475.

Apply now

Closes in 6 days (Sunday 2 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Application stage - check out this video https://careers.autotrader.co.uk/blog/career-stories/application-top-tips/ Online test stage Video interview stage In person assessment Final interview Outcome Further details can be found here - https://careers.autotrader.co.uk/how-we-hire/

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