Business Administration Apprentice

Summary

Are you someone who enjoys a dynamic working environment and a diverse range of work tasks where you develop your communication, organisational, time management and administrative skills? Would you like to combine real on-the-job experience with a professional qualification that will open excellent career prospects and progression opportunities?

Wage: £20,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, hours between 08.30am and 5.00pm. Hybrid working, with a minimum of 3 days in the office.
40 hours a week
Possible start date: Monday 1 September
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily tasks will include:

Minute taking and record keeping
Collating and analysing information and data
Creation and upkeep of documentation
Supporting team members with tasks such as diary management and organisation of meetings and events
Build relationships, solve problems and communicate with internal and external stakeholders all the way to the Executive level
Positively challenge and continuously improve our ways of working to improve process efficiency

Where you’ll work

George Stephenson House

Toft Green

York

YO1 6JT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

YORK COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will attend York College on a day release basis (one day per week during term time), and will receive training in the workplace for the remainder of your weekly contracted hours.

Requirements

Essential qualifications

GCSE in:

3 other subjects (grade 4/C)
English (grade 4/C)
maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Working from other TRU offices in Leeds/Huddersfield/Manchester or occasional travel to other sites may be required. If selected, the next stage of the process will be a request for you to submit a video response to several questions (motivational and role specific). You will be contacted after the closing date if you are required to complete this stage. The final stage of the recruitment process will be an in-person Assessment Centre.

About this company

At Network Rail, we're dedicated to keeping psasengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. The Transpennine route upgrade (TRU) is a £10.7 billion programme of activities that is improving the railway between York and Manchester. This key 76-mile transpennine railway serves 23 stations, crosses over and dips under 285 bridges and viaducts, passes through 6 miles of tunnels, and crosses over 29 level crossings.

http://www.theTRUupgrade.co.uk (opens in new tab)

Company benefits

75% discount on leisure travel and season tickets.

After this apprenticeship

There will be opportunities for ongoing employment for new entrants to Network Rail.

Ask a question

The contact for this apprenticeship is:

YORK COLLEGE

apprenticeships@yorkcollege.ac.uk

01904 770368

The reference code for this apprenticeship is VAC1000300964.

Apply now

Closes in 22 days (Friday 28 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply via the link to the Network Rail careers website.

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