Technical Support Apprentice

Siemens Energy

Newcastle upon Tyne, NE6 2YL

Closes in 20 days (Tuesday 25 February)

Posted on 5 February 2025

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Contents

Summary

Join our Advanced Apprenticeship in Engineering Programme and the people behind our Gas Services business in Newcastle. The Gas Services business has an enviable engineering heritage which extends back over 130 years. At the Siemens Energy CAP Works site in Newcastle, we repair, service and upgrade Siemens gas and steam turbines and generators.

Wage
Competitive

Minimum wage rates (opens in new tab)

Salary currently under review and will be confirmed in due course. Salary will meet national living wage requirements.

Training course
Engineering and manufacturing support technician (level 3)
Hours
Monday - Friday, 8.30am - 4.30pm.

37 hours a week

Possible start date

Monday 1 September

Duration

4 years

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Part of being an apprentice at Siemens Energy means you get to work on real life projects whilst also being supported on a guided learning journey!

As a Technical Support Apprentice, you will play an integral role in our team by providing technical assistance and expertise on a range of processes and procedures.  You will be working in a fast-paced environment where you will learn to read and interpret technical information and be trained in the use of software to provide reports and documentation.   Your daily work will involve the interaction with other engineers, customers and suppliers and quality auditors.

 

 

Where you’ll work

C A Parsons Works

Shields Road

Newcastle upon Tyne

NE6 2YL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SIEMENS ENERGY INDUSTRIAL TURBOMACHINERY LIMITED

Your training course

Engineering and manufacturing support technician (level 3)

Equal to A level

Course contents
  • Follow health and safety regulations, standards, and guidance.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
  • Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
  • Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
  • Apply scientific, technical or engineering principles.
  • Apply problem solving techniques to solutions for identified technical problems.
  • Organise, plan and prioritise workflow and scheduling of work with stakeholders.
  • Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
  • Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
  • Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
  • Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
  • Follow standard operating procedures.
  • Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
  • Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
  • Apply continuous improvement techniques.
  • Apply team working principles.
  • Communicate in writing with others for example, stakeholders, colleagues, and managers.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
  • Carry out and record learning and development activities.
  • Apply equity, diversity and inclusion procedures.
  • Follow health and safety regulations, standards, and guidance.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
  • Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
  • Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
  • Apply scientific, technical or engineering principles.
  • Apply problem solving techniques to solutions for identified technical problems.
  • Organise, plan and prioritise workflow and scheduling of work with stakeholders.
  • Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
  • Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
  • Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
  • Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
  • Follow standard operating procedures.
  • Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
  • Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
  • Apply continuous improvement techniques.
  • Apply team working principles.
  • Communicate in writing with others for example, stakeholders, colleagues, and managers.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
  • Carry out and record learning and development activities.
  • Apply equity, diversity and inclusion procedures.

Your training plan

Your training will begin with an NVQ Level 2 Foundation qualification and alongside this you will develop your knowledge by undertaking a Level 3 BTEC qualification at college on day release.

You will progress to complete an NVQ Level 3 qualification and to support this you will undertake a series of work placements within the business.

Requirements

Essential qualifications

GCSE in:

  • Any (grade 5)
  • English Language (grade 5)
  • Maths (grade 5)
  • Science (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this company

At Siemens Energy, we are more than just an energy technology company. With 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

After this apprenticeship

We’ll also provide support to complete the Level 3 Engineering and Manufacturing Support Technician Standard over 4 years, enabling you to develop your skills and further your career within our company.

Ask a question

The contact for this apprenticeship is:

SIEMENS ENERGY INDUSTRIAL TURBOMACHINERY LIMITED

The reference code for this apprenticeship is VAC1000300769.

Apply now

Closes in 20 days (Tuesday 25 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.