Level 3 Business Administration Apprenticeship with Park End Primary School

Summary

Based in a busy office environment at Park End Primary School. You will learn from our highly experienced team and you will develop new skills, knowledge and understanding of the job role and contribute to the smooth, efficient running of our service, working with pupils, staff and the public with office based duties.

Wage

£14,526.20 a year

Minimum wage rates (opens in new tab)

This is a term time only vacancy PLUS 5 professional days, salary will be paid pro-rata over 12 months

Training course

Business administrator (level 3)

Hours

Monday to Thursday - 8.00 am till 4.00 pm Friday 8.00am - 3.30pm. Term Time Only PLUS 5 professional days

37 hours a week

Possible start date

Tuesday 3 June

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Undertake general reception duties

· Making and taking telephone calls

· Taking messages, face-to-face enquiries, liaising with relevant staff, outside agencies, parents, visitors etc.

· Provide general clerical/administration support e.g., filing, photocopying, standard letters, complete standard forms

· Maintain manual and computerised records/management information systems.

· Produce lists, information, data as required e.g., pupil and attendance information

· Undertake IT tasks

· Maintain and collate accurate records and take minutes of meetings

· First aid duties

· Participating in training and performance development

· Undertake routine administration such as registers/school meals

Where you’ll work

Overdale Road

Park End

Middlesbrough

TS3 0AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship.

Training is undertaken via a blended learning approach with knowledge classes currently taught virtually, monthly face to face workshops and 1:1's. Delivery sessions are held weekly, half a day a week.

More training information

Middlesbrough Council Community Learning is an OFSTED graded GOOD provider with an apprenticeship achievement rate of 70%

Requirements

Essential qualifications

GCSE in:

Math's & English (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Team working
Non judgemental
Patience

Other requirements

This role will require an Enhanced DBS You may also be required to work at other locations such as Beverley Park, Hemlington Initiative Centre

About this company

At Park End Primary School we aim to foster a love of lifelong learning, from Acorns to Oaks. Every pupil at Park End Primary school is important to us. We aim to achieve the highest standards possible for all pupils, within a caring, exciting and stimulating curriculum.

http://www.parkendprimary.co.uk (opens in new tab)

After this apprenticeship

This is an exciting opportunity to join our school and office team and to complete training in a range of office skills.

It will be varied, interesting, and sometimes challenging. The ideal candidate will be someone with a ‘can do’ approach who is able to benefit from the training and support we can provide to develop.

Ask a question

The contact for this apprenticeship is:

MIDDLESBROUGH COUNCIL

Maria Ferguson

maria_ferguson@middlesbrough.gov.uk

01642 729682

The reference code for this apprenticeship is VAC1000300604.

Apply now

Closes in 23 days (Friday 28 February at 11:59pm)

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