Business Administration Apprentice - Human Resources, Resourcing division
School of Clinical Medicine
Cambridge, CB2 0SP
Closes tomorrow (Sunday 23 February at 11:59pm)
Posted on 4 February 2025
Contents
Summary
We are offering a unique opportunity for a driven individual to become part of the Clinical School HR Team at the University of Cambridge. As a Business Administrator Apprentice specialising in HR Resourcing,you will play a crucial role in supporting our team to deliver HR and recruitment services to our internal stakeholders and external partners.
- Wage
- £19,781 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm, with some flexibility.
36 hours 30 minutes a week
- Possible start date
-
Monday 24 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
In this role, you will gain firsthand experience in the workings of an HR & Resourcing team and develop valuable administrative skills. Reporting to the Resourcing Manager and working alongside the Resourcing Advisor, you will:
- Assist in a variety of HR and recruitment-related administrative tasks.
- Participate in organising wellbeing events for the school.
- Support the broader resourcing team in their daily functions and projects.
- Monitor and handle basic email enquiries & correspondence as first point of contact, drafting replies and refer to others as appropriate.
- Input and maintenance of data on our HR databases & Spreadsheets ensuring accurate employee records including annual leave.
- To provide administrative support to the recruitment and selection processes, pre-employment and new starter processes, queries throughout the employee lifecycle and leavers processes (including, but not limited to; processing paperwork, filing, dealing with email, gathering information, making bookings, arranging meetings and interviews)
- To always maintain confidentiality and ensure that letters or forms do not breach data protection legislation.
- Ensure all internal HR processes and procedures are adhered to.
Other:
- Provide input into maintaining the department’s intranet and public web pages.
- Become a member of the EDI and Wellbeing teams.
- Assist with other projects and administration as required.
As part of the apprentice programme, you will be expected to complete a live business project to demonstrate the skills and behaviours they are developing. This project ensures they are adding value to your business and improving existing processes whilst evidencing their new skills. You will also expect to complete a knowledge exam and a portfolio-based interview evidencing the skills you have learnt in your post.
Where you’ll work
University of Cambridge School of Clinical Medicine
Cambridge Biomedical Campus
Cambridge
CB2 0SP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CAMBRIDGE REGIONAL COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components:
- Level 3 Diploma in Business Administrator (optional)
- Business Administrator – Knowledge, Skills and Behaviours
- Functional Skills maths and English Level 2 (exemptions apply)
- The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence.
The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.
Requirements
Essential qualifications
GCSE in:
- English (grade C or 4 or above)
- Maths (grade C or 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Creative
- Initiative
- Non judgemental
About this company
The Clinical School HR Department promotes the mission of the University of Cambridge to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence.
After this apprenticeship
After your apprenticeship, if you want to continue to work within the University there are always plenty of roles you can apply for. Some of our past apprentices are now building their career within the University HR, Education, and Finance.
Ask a question
The contact for this apprenticeship is:
CAMBRIDGE REGIONAL COLLEGE
Hayley
01223 418778
The reference code for this apprenticeship is VAC1000300368.
Apply now
Closes tomorrow (Sunday 23 February at 11:59pm)
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