Non-Stock Sourcing Support Apprentice

Summary

You will be working within the Internal Sales department and supporting with quoting Nonstock items and chasing responses. As well as completing a Business Administrator Level 3 Apprenticeship. On successfully achieving your qualification it will open up possible opportunities within our supply chain or sales department.

Wage

Competitive

Minimum wage rates (opens in new tab)

£15,000 - £18,000 per annum

Training course

Business administrator (level 3)

Hours

Monday - Friday between 8.00am - 5.00pm each day with an hour lunch break.

40 hours a week

Possible start date

Monday 24 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Respond to departmental incoming enquiries either by telephone or e-mail
Develop strong relationships with suppliers to maximise turnover
Provide outstanding customer service
Support the Internal sales team with finding suitable Non-Stock items and raising quotes for our customers
Meeting expected Key Performance Indicators and Service Level Agreements
To ensure non-stock enquiry requests are completed in a timely manner. Ensure the quotations have been checked and priced correctly, following all guidelines
Relationship building within our supply chain and customers

Where you’ll work

VJ Technology

Technology House

Brunswick Road

Ashford Kent

TN23 1EN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

The apprenticeship usually takes around 15 months to complete.

Following Covid-19 we have moved to a completely remote delivery model which includes:

Video call tutorials, recording allows learners to retain and review these
Screenshare and cloud-based file management allow real-time collaboration and editing of documents
Virtual classroom workshops (subject to individual need)
These enable learners to get to know and collaborate with other participants in the programme
Quarterly Progress Reviews involving the Assessor Coach, the learner and the line manager/mentor
E-learning modules
The development of an electronic portfolio of evidence (e-portfolio)
Completion of a work-based project

Requirements

Essential qualifications

GCSE in:

English (grade Level 2 or higher)
Maths (grade Level 2 or higher)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative

Other requirements

None

About this company

VJ Technology is a UK leading distributor of fixings, construction, fasteners and building consumables to the construction and infrastructure sector. We are a team of over 180 knowledgeable professionals, and we pride ourselves on the customer experience. In our world, customer service isn’t a department, it’s a way of life! Our culture is strongly supported by our values, and we are passionate about innovation and excellence made possible by our day-to-day behaviours like transparency, colleague recognition and continual improvement. Our relaxed but incredibly professional environment facilitates us doing our best work and being the very best version of ourselves that we can be. To enable this, we encourage and support a learning environment. We are hardworking but have a lot of fun in and out of the workplace and we spend time giving back to our community and chosen charities.

http://www.vjtechnology.com (opens in new tab)

Company benefits

Bereavement leave Casual dress Company events Cycle to work scheme Life insurance On-site parking New starter gift box Birthday gift box Birthday additional leave Fruit boxes in office Holiday entitlement 33 days including 8 bank holidays

After this apprenticeship

Oppotunities within the Internal Sales and Supply Chain departments

Ask a question

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