Apprentice Administration Assistant

Summary

This is an excellent opportunity to begin your career in the legal sector. The business has a strong track record of recruiting apprentices in administrative roles and supporting their progression into legal careers, including the attainment of professional qualifications.

Wage

£14,722.50 a year

Minimum wage rates (opens in new tab)

Pay increases are usually given within the first 6 months and will be given based on the level of understanding and ability of the apprentice to undertake assigned roles.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9:00am to 5:00pm with 30 minutes for lunch.

37 hours 30 minutes a week

Possible start date

Tuesday 3 June

Duration

1 year 5 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is an excellent opportunity to begin your career in the legal sector. As a Legal Administration Apprentice, you will gain valuable experience working in a professional legal environment, developing key administrative and organisational skills while supporting the wider team. You will engage with clients, handle important case documentation, and learn essential legal processes, including billing and compliance.

Key Responsibilities:

Customer Interaction:
Handle telephone enquiries in a professional manner and provide support to clients.

File Management:
Open and close legal case files, ensuring all documentation is correctly recorded and stored.

Document Handling:
Scan, archive, and manage paperwork in line with firm policies and regulatory requirements.

Compliance Checks:
Ensure file compliance, including verifying identification and completing necessary checklists.

Data Entry:
Accurately input information into the case management system, maintaining up-to-date and organised records.

Billing & Time Management:
Develop an understanding of legal billing and time entry processes.

Software Training:
Learn to use QuickBooks and other legal software.

This role provides an excellent foundation for those looking to progress within the legal industry, offering practical experience and professional development opportunities.

Where you’ll work

BLOFIELD CHAMBERS

THE STREET

BLOFIELD

NORWICH

NR13 4AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of this programme, you will complete the level 3 Business Administrator apprenticeship standard.

The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.

Training schedule has yet to be agreed. Details will be made available at a later date.

More training information

The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.

Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real time support and assistance from experienced business professionals

Requirements

Essential qualifications

GCSE in:

English (grade 6 (B))
Maths (grade 6 (B))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

KJL Solicitors was established in 2008. Since then we have been offering our clients advice in the complex and fast-changing fields of Employment Law, Commercial and Company Law and providing legal representation in Civil and Commercial Litigation. In 2010 KJL Solicitors relocated from Brundall to Blofield and took premises located in the High Street where we have worked out of ever since. We have expanded our team, introducing local solicitors, licensed conveyancers, mediators and paralegals who deal comprehensively with business sales and purchases, residential property, leases, wills, probate, lasting powers of attorney, divorce, financial affairs, family law and mediation. Our aim is obtaining resolutions quickly, pragmatically and at the lowest possible cost to you. Our reputation and no-nonsense approach has spread to most of the local communities with 90% of the surrounding villages using us repeatedly in their legal matters, this is something we remain very proud of at KJL Solicitors. Over the last 16 plus years we have raised millions in future legacies for an array of charities we are committed to assisting through various will schemes. We are committed to supporting our local communities where we can. Our solicitors with their London based experience are practical and tactical whilst remaining commercially realistic, explore how KJL Solicitors can meet the needs of you, your family, your business and all your future planning.

https://www.kjl-solicitors.co.uk/ (opens in new tab)

After this apprenticeship

During the apprenticeship you would be working towards a business and administration qualification thereafter you may be offered further training in a paralegal role

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