Reception/Administration Apprentice

Summary

We are seeking an Apprentice to support the Bursary Department. Tasks include greeting visitors, handling deliveries, coordinating porterage, answering phone queries, and assisting with admin duties in Finance, Estates, HR, Health & Safety, and Facilities Hire. Training provided. Knowledge of Google Suite, Excel, and Word required.

Wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9.00am - 5.00pm. (unpaid) for lunch each day.
35 hours a week
Possible start date: Friday 28 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Greeting visitors and contractors to the Bursary and directing them accordingly
Accepting deliveries to the school and co-ordinating porterage as applicable
Answering and dealing with telephone queries from both internal and external personnel including parents and taking messages accordingly
Completion of administration tasks for the Bursary and Estates Team to include finance, HR, facilities hire, health and safety, transport
Completion of financial tasks for the Finance Team including petty cash and sales ledger
Photocopying and scanning in of documents as and when applicable

Where you’ll work

UPPER BROOK ST

OSWESTRY

SHROPSHIRE

SY11 2TL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SBC TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Team working
Initiative
Independent

About this company

Independent School (Reception to Sixth Form)

https://www.oswestryschool.com/ (opens in new tab)

Company benefits

Four weeks paid holiday and paid bank holidays (early May bank holiday is a working day). Pay as per the statutory apprentice rates. Automatic enrolment into our School Medicash Health Cash Plan. Free on site parking. Free school lunches.

After this apprenticeship

The apprentice will gain experience of various I.T. Systems including Google Suite, iSAMS, iFinance, Microsoft Excel and Word
We want the apprentice to be fully trained in a variety of administration tasks included within the Bursary as well as being proficient in dealing with all personnel and members of the public either on the telephone or face to face
There may be the opportunity of a more permanent role at the end of the programme and the potential of supporting in training future apprentice’s to the school

Ask a question

The contact for this apprenticeship is:

SBC TRAINING LIMITED

Colin Preece

colin.preece@sbc-training.co.uk

07940086209

The reference code for this apprenticeship is VAC1000299881.

Apply now

Closes in 13 days (Friday 14 February at 11:59pm)

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