Business Administration Apprentice

Summary

Fantastic opportunity to join our Procurement Team here at New College Durham.

Wage: £14,526.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday-Thursday 08:30-17:00. Friday 08:30-16:30.
37 hours a week
Possible start date: Sunday 6 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Job Purpose:

To assist with the overall objectives of the College’s Procurement Strategy and provide an accurate and flexible administrative support and secretarial service to support the allocated systems of operation within the procurement department and to ensure confidentiality, timely and effective delivery of designated activities.

Key Result Areas:

To assist in the overall objectives of the Procurement department and the delivery of an effective and efficient service in line with the College’s Financial Regulations and UK Legislation.
Provide administrative and secretarial support to allocated procurement staff (e.g. typing letters, reports, PowerPoint presentations, Excel spreadsheets; the taking and typing of minutes, photocopying, maintaining and updating filing systems).
Managing diaries for the procurement team and booking meeting rooms.
Processing requisitions below £3K.
Assisting with receipt and booking in for deliveries.
Ensure that the College’s policies and external standards for quality management and control are employed effectively within the areas of responsibility.
Provide an advisory service for staff, students, and the public to ensure the highest customer service standards are maintained and monitored.
Ensure the college’s agreed visual identity / corporate image is maintained within the allocated area.
Assist in the effective provision of administrative support to designated systems of operations, (E-sourcing software, purchase order systems).
Ensure the effective implementation and utilisation of all systems of work (computerised and manual) within New College Durham.
Undertake any other duties commensurate with grade.
Provide an efficient and effective reception service in accordance with the college’s Customer Service standards.
Promoting a high level of customer service.
Ensure responsible working practices in relation to the Safeguarding of Vulnerable Groups.

General Responsibilities:

To promote the mission, vision, and values of New College Durham.
To ensure effective communications within and between teams, be involved in and participate in meetings, team briefings, development days, etc.
To engage with line manager in regular appraisals and performance reviews against agreed objectives.
To be responsible for actively identifying your own development needs.

Staff must take reasonable care, and be aware of their responsibilities under the Health and Safety at Work etc. Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for staff and visitors to the College.

Variation in the Role:

Given the dynamic nature of the role and structure of New College Durham, it must be accepted that, as the college's work develops and changes, there will be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. They may change from time to time commensurate with the grading level of the post and following consultation with the member of staff.

Where you’ll work

New College Durham, Framwellgate Moor

Durham

DH1 5ES

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEW COLLEGE DURHAM

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On-the-job training in the workplace and a 1 day per week day-release to attend class for Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

Mathematics (grade 4)
English Language (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Administrative skills
Team working
Attention to detail
Organisation skills

Other requirements

Hybrid Working available, Free parking on-site, Costa / Starbucks on-site, Excellent sport and recreation facilities.

About this company

New College Durham currently ranks among the UK’s top ten per cent of colleges, thanks to our achievement and success rates (2021). When you enrol here, you’ll be signing up for a top tier college experience, delivered by a team of staff dedicated to continual improvement, and praised for every aspect of our education and extra-curricular offering. We are proud to be the only college in the North East to be awarded a ‘Strong’ skills rating from Ofsted, with an overall rating of ‘Good’ with ‘Outstanding’ Personal Development and consistently 'Good' for all other judgement areas completed. We have a curriculum informed by our close working relationships with employers ensuring our students develop the crucial knowledge, skills and behaviours that are needed to gain employment and progress their studies; and each year over 92% of our students progress into positive destinations including employment, apprenticeships, higher education and continued further education.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion of the apprenticeship, you will achieve a full level 3 qualification and the potential of permanent employment.

Ask a question

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