Business Administration Apprentice

Summary

Burfield Financial Planning based in Northwich are looking to recruit an enthusiastic Office Business Administration Apprentice to join their Independent Financial Adviser team. You will undertake a range of office-based duties such as filing, photocopying and post handling, supporting colleagues with various administrative duties.

Wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday. 9.00am - 5.00pm, with 1 hour for lunch.
35 hours a week
Possible start date: Monday 10 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily duties may include but are not limited to:

Filing, photocopying, and most ad hoc office duties
Use Microsoft Word, Excel, Outlook and Client Management System
Using templates to compile letters and sending them out to clients
Post handling
Receiving and directing telephone calls - taking messages
Ensuring back office system is kept up to date and accurate
Other related tasks as reasonably requested

Where you’ll work

Suite 4, 1 Royal Court,

Gadbrook Way,

Gadbrook Park,

Northwich

CW9 7UT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TOTAL PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Admin Level 3 Apprenticeship Standard

Off-the-job training will include the support of a fully qualified Total People Learning Coach. Also training will take place in the form of live, interactive webinars and an online system called OneFile will be used to complete all necessary assignments. There will be a final examination through End-Point-Assessment (EPA).

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Number skills
Organisation skills
Problem solving skills

Other requirements

Must be confident of travelling to the apprenticeship location in Northwich. 22-days holiday plus bank holidays, full study support. We have an excellent track record with apprentices, and will do everything we can to support you both personally and professionally.

About this company

Burfield Financial Planning, based in Northwich, provide a full range of financial solutions to both individuals and businesses alike.

After this apprenticeship

Full-time position planned for the right candidate based on successful completion of the apprenticeship process.

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