Business Explorer Degree Level Apprenticeship

BT GROUP PLC

Birmingham, B4 6GA

Closes in 22 days (Monday 17 February)

Posted on 23 January 2025


Summary

Management is key in a business like ours, and if we didn’t have commercially savvy people to help keep our business initiatives on track, we’d never be able to get anywhere! If you are looking for a role that puts you in the driving seat of your career and gives you an insight into an international business, then look no further.

Training course
Chartered manager (degree) (level 6)
Hours
Core hours are Monday to Friday 9am to 5pm with some flexibility depending on your role

37 hours 30 minutes a week

Possible start date

Monday 8 September

Duration

3 years

Positions available

3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You’ll learn how to take responsibility for projects, communications, operations, and services, all to help deliver long-term success for our clients. Our clients are all businesses, from small companies to FTSE 100 giants; and you’ll need to make sure that whatever project you’re working on has their best interests at heart. It’s not just clients you’ll need to work with, we’re a big business so you’ll need to partner with numerous other stakeholders too.    

You’ll have the opportunity to develop a wide range of skills including decision making, managing stakeholders, team working and lots more beyond that. We’ll also teach you how to communicate clearly with others so you can lead change and develop relationships easily and effectively.  You’ll learn this as part of your studies as well from our amazing colleagues, who’ll be there to support you every step of the way.  

We expect you to demonstrate that you are proactive, can take initiative and are focused on continuing to grow and develop. We believe that collaboration is key to success, and you will typically be in our amazing offices three days a week.

Where you’ll work

Snowhill

3 Queensway

Birmingham

B4 6GA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION

Your training course

Chartered manager (degree) (level 6)

Equal to degree

Course contents
  • Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence.   Produce reports that clearly present information and data, using a range of interpretation and analytical processes.  Gain wide support to deliver successful outcomes
  • Plan, organise and manage resources in order to achieve organisational goals.  Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required.  Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
  • Managing budgets, controlling expenditure and production of financial reports
  • Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships.  Creative approaches to developing solutions to meet customer need
  • Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
  • Communicate clearly, effectively and regularly using oral, written and digital channels and platforms.  Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate.  Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
  • Able to articulate organisational purpose and values.  Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
  • Able to build teams, empower and motivate others to improve performance or achieve outcomes.  Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
  • Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels.  Able to contribute within a team environment.  Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback.  Work collaboratively with internal and external customers and suppliers
  • Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others.  Can manage stress and personal well-being, and confident in knowing core values and drivers
  • Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
  • Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

As a Chartered Management Degree Apprentice, you’ll study for a University Degree in Professional Management, actively applying what you learn at university to your role within BT.  Upon successful completion of your apprenticeship, you’ll receive a BSc degree from one of our University Partners, which will be accredited with the Chartered Manager Institute -a recognised body of management and leadership.   

The degree course runs for three years and is a work-based learning degree. 

You’ll spend a minimum of 20% of your time learning and studying.   

After you have successfully completed your apprenticeship qualification and scheme, we’ll support you in securing a role that is best aligned to your strengths and interests.

Requirements

Essential qualifications

GCSE in:

  • Any (grade 4)
  • Any (grade 4)
  • Any (grade 4)
  • English (grade 4)
  • Maths (grade 4)

A Level in:

  • Any (grade B)
  • Any (grade C)
  • Any (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative

About this company

You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.

https://jobs.bt.com/content/Apprenticeships---BT-Group/ (opens in new tab)

Company benefits

https://jobs.bt.com/content/Rewards/

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After you have successfully completed your apprenticeship qualification and scheme, we’ll support you in securing a role that is best aligned to your strengths and interests.

Ask a question

The contact for this apprenticeship is:

ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION

The reference code for this apprenticeship is VAC1000298035.

Apply now

Closes in 22 days (Monday 17 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.