Business Administration Apprentice

Summary

It takes a special kind of drive to keep the world moving. Are you ready to kick-start your journey into the world of Logistics? We are recruiting for a Business Administration L3 Apprentice in Bristol. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Business Administrator.

Annual wage

£14,068.60 a year

Minimum wage rates (opens in new tab)

Salary will be £7.73 per hour going up to £8.76 after 6 months and £9.79 after 12 months

Training course

Business administrator (level 3)

Hours

Monday - Friday. Shifts to be confirmed. For example 9.00am - 5.00pm.

35 hours a week

Possible start date

Friday 28 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an Apprentice Business Administration L3 Apprentice you'll develop into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.

Find below the tasks and responsibilities you’ll undertake as an Apprentice at DSV.

Key Tasks

Working within a 4PL Control Tower this role involves customer and supplier liaison
Proactive customer service
Attention to detail
Data entry and review
Compliance
Irregularity handling and escalation where needed
Adhering to SOPs and meeting internal and external KPIs
Excel skills ideal but not essential
Purchase invoice auditing and processing
Customer invoice production

Training and Qualifications gained

Level 3 Standard certification in Business Administration
Functional Skills in Maths and English if required

What can we offer you?

An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets
Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page***
Eyecare Voucher Scheme
LifeWorks app for access to cashback and discounts on high street and online brands
If you want to know a bit about DSV Careers, please see below***

At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Logistics.

Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today. Are you ready to pave the way for your future with DSV? Apply now and let's forge a path towards success together.

Links:

Link* - https://www.youtube.com/watch?v=1QJLhUSBN_0
Link** - https://www.dsv.com/en/sustainability-esg
Link*** - https://www.dsv.com/en/about-dsv
Link**** - https://www.youtube.com/watch?v=SnMpG10Po3w

Where you’ll work

Building 140 Park Ave

Aztec W

Almondsbury

Bristol

BS32 4TX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Standard certification in Business Administration qualification
Functional Skills in maths and English if required

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience

About this company

Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.

https://www.dsv.com/en (opens in new tab)

After this apprenticeship

If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

Louise Spring

recruitment@sr-apprenticeships.co.uk

The reference code for this apprenticeship is VAC1000297402.

Apply now

Closes on Tuesday 25 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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