Sales Support Apprentice

Summary

Anglo Scottish is an asset Finance broker with a huge portfolio of funders and a wide range of options for your asset and commercial finance needs. We are looking for an enthusiastic, passionate, self motivated team player who has excellent communication and customer service skills.

Annual wage

£11,648 to £20,820.80 a year

Minimum wage rates (opens in new tab)

Yearly wage: £15,652 - £20,820

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm (with 1 hour lunch)

35 hours a week

Possible start date

Friday 21 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office
Providing administration to other members of staff as and when required
Taking client calls and providing a high standard of customer service
Responding to correspondence, telephone calls, e-mails as required
Updating and maintaining records both computerised and paper based to a high level of accuracy
Providing cover for the office during periods of holiday and absence
Providing an excellent support function to internal colleagues
Working in a range of roles incorporating finance, account management and administrative duties
Reporting equipment failure and arranging a solution

Where you’ll work

12-14 LUMLEY COURT

DRUM INDUSTRIAL ESTATE

CHESTER LE STREET

DH2 1AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING CURVE GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

What Apprenticeship Training will you Receive?

The successful applicant will complete and obtain a Level 3 Business Administration Qualification through Learning Curve Group

You will be taught through:

4-6 Weekly 1-2-1 Sessions with your tutor
6 weekly hours of Off The Job Training
The course is a 14 month long programme

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills

About this company

We’re an experienced finance broker, offering the broadest range of capital financing solutions for businesses of all sizes and statuses. We have a portfolio of funder relationships that is second to none, which allows us to search the marketplace for the most suitable funding solution at the cheapest available rate.

https://www.angloscottishfinance.co.uk/about-us/ (opens in new tab)

After this apprenticeship

Opportunity for career progression to move into a full time position after completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Rosie Smith

rosie.smith@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC1000297028.

Apply now

Closes on Thursday 20 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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