Business Administration Property Apprenticeship

Summary

To provide administration assistance to a young and dynamic team acting as a Buyers Agent for Military Personnel in the property industry.

Annual wage

£11,648 a year

Minimum wage rates (opens in new tab)

£6.40 an hour

Training course

Business administrator (level 3)

Hours

Monday - Friday - 9:00 - 5:00 PM (with a one hour lunch - 1:00 PM - 2:00 PM)

35 hours a week

Possible start date

Thursday 27 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities

• Processing initial enquiries
• Processing proposal packs
• Processing new client set ups and completed client close downs
• Maintaining central client management database and systems with incoming information from associate Mortgage Advisors and Solicitors
• Reception duties, dealing with telephone calls and meeting and greeting visiting clients
• Handling incoming and outgoing post
• Provide administrative support as required
• General duties commensurate with post

Working towards Property Researcher:

Researching and analysing properties and locations
• Liaising with estate agents to carry out due diligence on properties
• Carrying out and analysing desktop research into local areas
• Producing written reports on properties
• Liaising with estate agents to organise viewings and surveys on properties

Carrying out property viewings
• Taking video footage of properties and local area
• Taking photographs of properties and local area

Production of written reports, video walkthroughs and photo slideshows
• Producing written reports based on condition and gathered research advising clients on suitability to the criteria given
• Editing video footage and producing video walkthrough
• Producing photograph slideshow
• Advising clients to on the best property to purchase

Where you’ll work

BOROUGH HOUSE BUSINESS CENTRE

BOROUGH ROAD

RICHMOND

DL10 4SX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ITEC NORTH EAST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors

More training information

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative

Other requirements

Employer suggested entry requirement Minimum of 4 GCSE’s grade 3/D or higher Grade 4/C or equivalent in either Maths or English

About this company

Home buying service for British Forces forces mortgages supporting Forces Help to Buy property finding & managing the purchase through to completion.

https://www.forceshomes.co.uk/index.php/ (opens in new tab)

After this apprenticeship

Possibility of a full-time position for the right candidate upon completion of the apprenticeship

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