Business Administrator Apprentice (Pimm’s and Needles)

Summary

We are recruiting for a Business Administration Apprentice that wants to be involved within a growing creative events organisation and further develop themselves. Duties will include daily administrative tasks including answering emails, filing and archiving of documents, dealing with enquiry emails and with clients face to face.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9:30am - 4:30pm Flexibility to work from home on a Friday
30 hours a week
Possible start date: Saturday 1 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role would also involve data entry using programmes such as Microsoft Word, Microsoft Excel and our online member management system to track and communicate with members. There will be opportunities to create PowerPoint presentations along with creating content for our social media platforms to market our programme of workshops. The role would be ideally suited to a candidate with an interest in creative activities such as arts and crafts. Additional duties would consist of, but not restricted to:

General filing
Data entry, updating spreadsheets
Following up queries for clients
Sending e-mails
Ensuring that all paperwork is up to date and accessible
Create PowerPoint presentations
Use software to track memberships and communicate with members
Use social media platforms to communicate messages with members
Undergo training to use website software to do simple updates to website

Where you’ll work

7 LEVY WAY

FAVERDALE

DARLINGTON

DL3 0PQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DARLINGTON BOROUGH COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided to achieve the following qualifications:

Level 3 Business Administrator Apprenticeship Standard

Training will take place weekly, on a day release basis, at Darlington Borough Council Learning & Skills training centre (DL1 5AJ). Here you will develop the knowledge, skills and behaviours to ensure these exceed the minimum requirements for the Business Administrator Level 3 apprenticeship standards.

Requirements

Essential qualifications

GCSE in:

English (grade 4+/ C+)
maths (grade 4+/ C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative

Other requirements

You will be required to attend our training centre in Darlington (DL1 5AJ) and you will need to make your own way there for day release training. Travel to and from the employer, based at 7 Levy Way, Faverdale Industrial Estate, Darlington, DL3 0PG

About this company

Pimm’s and Needles are a Community Interest Company, which organise fun and friendly ladies’ groups at venues across the North East and North Yorkshire. Our groups are open to ladies aged 18 and above, who meet once a month to take part in a range of activities. We have woman that come with friends, family or on their own, we’re very welcoming and our groups are a great way to make new friends in your local community. Each month we offer a different activity, whether its arts and crafts, one of our artisan food sessions, dancing, beauty and wellbeing, or getting our hands dirty with some gardening! Our sessions are all about having fun and getting involved – enjoying the journey rather than worrying about the outcome!

http://www.pimmsandneedles.co.uk (opens in new tab)

After this apprenticeship

Succesful completion of the apprenticeship could lead to full-time employment and addtional apprenticeship/ training opportunities.

Ask a question

The contact for this apprenticeship is:

DARLINGTON BOROUGH COUNCIL

Graham Curry

graham.curry@darlington.gov.uk

07949845325

The reference code for this apprenticeship is VAC1000296520.

Apply now

Closes in 15 days (Friday 31 January at 11:59pm)

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