Administrator Apprentice

PCO LICENCE LONDON LIMITED

Barking, IG11 8BB

Closes on Thursday 20 February

Posted on 16 January 2025

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Summary

We are recruiting for a reliable individual to progress within our organisation within an administrative role and supporting the team. This is a fantastic opportunity for the right person! You will be dealing with application enquiries, making phone calls, and dealing with emails.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

If the successful candidate shows great potential and performs well when starting their job, then we can consider increasing their pay.

Training course
Business administrator (level 3)
Hours
Monday - Friday. Start and finish times to be confirmed.

37 hours 30 minutes a week

Possible start date

Monday 24 February

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Dealing with application enquiries 
  • Making phone calls
  • Answering calls and enquiries
  • Sending and receiving emails
  • Data entry 
  • Filing 
  • General administrative duties
  • Marking trial assessments
  • Counter enquiries

Where you’ll work

Bridge House (Rear entrance) First Floor

150 London Road

Barking

IG11 8BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Full training will be given leading to a recognised Business Administration Apprenticeship Standard Level 3 Qualification
  • Full on the job training will be delivered
  • Off the job training will be supported by our training provider - Davidson Training UK Ltd
  • You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
  • All training will be delivered within the workplace during working hours

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade Grade C and above or Grade 4-9)
  • English (grade Grade C and above or Grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Personable
  • Reliable
  • Independent
  • Good level of spoken English

Other requirements

Closest Station- Barking Station (5-10 minute walking distance from our office) District Line or Hammersmith & City Line.

About this company

LONDON'S PCO LICENCE CENTRE (LPLC) We'll help you apply for your PCO Licence. The PCO licence is a licence to undertake Private Hire Work in London. Although the official name is a “Private Hire Drivers Licence” it’s commonly known at the PCO Licence. It gives you an entitlement to carry passengers for hire and reward. Without a PCO Licence no minicab operators or offices in London will employ you. Remember, it’s illegal to carry passengers for payment in London without being appropriately licensed by TfL. If you are found doing this you surely risk being licensed at all. Private Hire is totally different from Hackney Carriage. Private Hire journeys need to be pre-booked unlike Hackney Carriage journeys where Drivers can ply for hire and their journeys do not need to be pre-booked. A person can stand at the road side and thumb a lift from a Hackney Carriage Driver but not from a Private Hire Driver. All Private Hire journeys MUST be pre-booked. We offer various packages which makes life easier. We provide a quick solution for the PCO Licence application. Not only do we have all the forms but we also nail the whole application in 1-2 hours! Over the years we have established a professional relationship with TfL’s Licensing Dept so rest assured you’re in the best hands London has to offer.

https://pco-licence.com/ (opens in new tab)

After this apprenticeship

  • Full-time position after successfully completing the apprenticeship

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000296448.

Apply now

Closes on Thursday 20 February

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