Business Admin Apprentice

Summary

As a Business Admin apprentice, you will play a vital role within Jensen Security and Fire System Ltd, handling day to day tasks that helps ensure the business runs smoothly.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, shifts to be confirmed.
40 hours a week
Possible start date: Thursday 8 May
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Jensen are looking for an enthusiastic and self-motivated person to join their family-run company. You will be working closely with various different areas of the business, including but not limited to: Finance, Service, Projects, Sales which may include site visits.

This apprenticeship guarantees to upskill and provide an opportunity to work in an environment that encourages growth, critical thinking and responsibility.

Once settled in, the successful candidate will need to thrive within a small team, with real responsibility in a fast paced and challenging environment. Teamwork is important, as is the ability to work autonomously when carrying out some of the day-to-day responsibilities.

Day to day responsibilities:

Answer incoming phonecalls
Inbox monitoring & processing of emails
Booking in fault calls, maintenance services, installation works
Processing of daily paperwork, updating the CRM and customer files
General office duties (Postage, refreshments etc.)
Process new enquires

Employer website: https://www.jensensecurity.co.uk/

Where you’ll work

Unit 12 Alpha Business Park, Mallard Road

Peterborough

PE3 8YG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS FOR SECURITY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training, remotely, twice a month.
You will be required to complete all training tasks allocated during your apprenticeship.
You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete.
The employer will mentor and coach you on the job. You will also shadow, learn and get involved in all aspects of your administrative role with our office manager.
You will attend dedicated tutor led meetings hosted via MS Teams and gather any on the job evidence needed to supplement your studies.
Course attendance is a requirement; this will be hosted with your assigned learner engagement officer via Microsoft Teams. The rest of the time will be spent working within Jensen Security and Fire Systems Ltd.

Requirements

Desirable qualifications

GCSE or equivalent in:

English Language (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Non judgemental
Team working

Other requirements

The apprenticeship is 12- 18 months and therefore, full commitment is needed. Working hours are generally 08:30 – 17:00 (although these may be flexed to fit with work requirements (30 mins lunch).

About this company

Jensen Security and Fire Systems offer high-quality equipment that will suit all of your security requirements. We install everything from CCTV right through to intruder and fire alarm systems, to help you achieve the best safety. Regardless of what security equipment you need, Jensen Security can provide.

After this apprenticeship

On successful completion of your apprenticeship, you may gain a permanent position within the company, potentially following pathways such as office manager, or project manager. Ongoing professional development opportunities.

Ask a question

The contact for this apprenticeship is: