Apprentice Business Administrator in Property Lettings

Summary

Great opportunity for a local person that wants to be involved within an administrative role within the property industry. Duties will include daily management of properties, answering phones dealing with enquiries and dealing with clients face to face.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Shifts to be confirmed include Saturdays. Monday to Friday, between 9.30am - 6.00pm and Saturday, 9.30am - 1.00pm.
40 hours a week
Possible start date: Monday 17 February
Duration: 1 year 1 month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General Administrative duties
Customer Services based duties
Answering the phone as required and dealing with queries where possible, and/or taking accurate messages
Data entry - updating details, creating new entries, editing details
Liaising with new and current customers
Responding to emails
Sending new emails
Dealing with queries from clients
Managing files
Processing queries and enquiries
Social media
Sales and marketing - marketing available properties
Carrying out basic property research, including marketing procedures through portals, websites and various databases
Making appointments for viewings
Putting together, printing and sending out property lists
Assisting sales team members
Diary management
Filing office general office paperwork, sales paperwork

Where you’ll work

252 HENDON WAY

HENDON

LONDON

NW4 3NL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Team working
Initiative
Good level of spoken English
Excellent telephone manner
Self-motivated
Build good relationships
Personable
Enthusiastic
Confident
Good sense of humour

Other requirements

Due to the nature of the role, the employer is looking for an apprentice that lives within the local area. This is your opportunity to tell the employer about you, your strengths and make them WANT to interview you! Poor grammar and spelling could result in the employer rejecting your application.

About this company

S.H Properties has been established since 1989 in Hendon Central and is a leading competitor in the residential property market covering Hendon, Colindale and surrounding areas. We specialise in Lettings, Sales and Management/Developments, with our wealth of knowledge and experience of our market we are one of the founding agents in the area.

https://www.shproperties.net/ (opens in new tab)

After this apprenticeship

There is an opportunity for you to further develop your skills within the property and letting industry
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000296346.

Apply now

Closes in 30 days (Friday 14 February at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents