Business Admin Apprentice

Summary

Provide administrative support so that colleagues are assisted to deliver services to the clients. To contribute to meeting team priorities while maintaining own professional development.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8.00am – 4.30pm, Monday to Friday with a half hour unpaid break.
40 hours a week
Possible start date: Monday 17 March
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1. Undertake administrative tasks, such as photocopying, processing mail, maintaining filing systems, archives and resource libraries and updating information.

2.Use of Microsoft applications such as Outlook, Word and Excel.

3. Answering the telephone and liaising with staff, clients and other agencies to assist in the delivery of services.

4.Produce correspondence and reports from written documents.

5.Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary.

6.Liaise with staff, clients, and other agencies, to share information where appropriate, ensuring that council procedures are properly followed.

7.Minute, produce and distribute accurate records of meetings.

8. Administer financial processes, including processing invoices.

9.Order and maintain stocks of relevant stationery and forms, with the agreement of the Office Supervisor.

10. Learn to contribute to the organisation of an event

11.Learn how to develop a presentation

12.Learn how to answer and resolve an issue for staff, customers or other agencies.

13. Learn to manage professional development and prioritisation of workload to include training time required to achieve relevant apprenticeship qualification.

Where you’ll work

UNIT 19 THREE POINT BUSINESS PARK

CHARLES LANE

HASLINGDEN

LANCS

BB4 5EH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BURNLEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Day-release training will take place at Burnley College on a weekly basis

More training information

Business administrator L3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills

About this company

As a commercial catering equipment supplier, we have over twenty five years experience in the design and manufacture of top quality stainless steel equipment together with associated air control systems for commercial kitchens, manufactured to exacting standards.

https://www.bridgecateringequipment.co.uk/ (opens in new tab)

After this apprenticeship

On successful completion of this course you may progress to a Higher Level Apprenticeship such as level 4 Project Management (job role dependent) or the opportunity to progress onto a Degree Apprenticeship or a range of other Degree courses. Careers that this course may lead to include Business Management, Administration Team Leader / Coordinator roles, Senior support roles and Events Management.

Ask a question

The contact for this apprenticeship is:

BURNLEY COLLEGE

BRIDGE AIR LTD

themis@burnley.ac.uk

The reference code for this apprenticeship is VAC1000296209.

Apply now

Closes on Saturday 1 March

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