Administrative Assistant Apprentice

Summary

An excellent opportunity has arisen for an Apprentice Administrative Assistant at a market leading company based in Whitley Bay. Cormeton Fire Protection, a family owned company, are looking for an enthusiastic individual who has a positive mind-set. initiative.

Annual wage: £11,856 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 4.00pm, 1 hour lunch.
30 hours a week
Possible start date: Monday 10 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An excellent opportunity has arisen for an Apprentice Administrative Assistant to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.

The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company.

Duties will include:

Answering telephone enquiries from new and existing customers
Diary Management to book in annual jobs and inspections
Filing - both electronic and paper based
Use of Microsoft Office to include Excel and Word
Raising invoices and assisting with accounts
Maintaining inventory records
Contributing to the company’s social media
General record keeping and updating of systems
Checking Health & Safey certificates
Processing audits

These duties are not exhaustive and other duties may be required.

Applicants should have good IT skills and able to communicate clearly on the telephone

Probationary period applies.

Where you’ll work

Unit 12 Delaval Trading Estate, Seaton Delaval

Whitley Bay, Tyne and Wear

NE25 0QT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Initiative

Other requirements

Will be required to attend monthly day release sessions (1 day per month) at Access Training in Team Valley, Gateshead. The office is based in Delaval Trading Estate, Whitley Bay. Please ensure that you can travel to this location for a 9am start before applying.

About this company

Based in Seaton Delaval for over 40 years, Cormeton Fire Protection Ltd, is one of the leading North East based Fire Protection companies, providing unbeatable service and value to customers in Commercial, Residential and Marine sectors nationwide. Cormeton Fire is fast becoming the one stop for all Fire Safety needs carried out by their in house competent engineers.

After this apprenticeship

The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow
The role will develop over time in terms of duties and responsibilities

Ask a question

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