Swift Motor Engineering - Business Administration Apprenticeship
SWIFT MOTOR ENGINEERING LTD
NEWCASTLE UPON TYNE, NE5 1NB
Closes in 14 days (Wednesday 29 January)
Posted on 14 January 2025
Contents
Summary
Join Swift Motor Engineering LTD as a Business Administrator Apprentice. This is a fantastic opportunity for a customer-oriented individual to gain practical experience in a dynamic team, while earning qualifications to support your growth in the business sector.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
8.30am - 5.30pm Monday - Friday, ½-hour lunch
40 hours a week
- Possible start date
-
Thursday 30 January
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Taking bookings for vehicles
- Dealing with customer enquiries by phone and email
- Ordering and organisation of car parts
- General administration tasks to support the business
Where you’ll work
UNIT 1 HADRIAN HOUSE
REDBURN ROAD
NEWCASTLE UPON TYNE
NE5 1NB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NCG
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
You will be completing a Level 3 Business Admin apprenticeship and will attend Newcastle College one day per week.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Administrative skills
- Team working
About this company
The original Volkswagen Audi Group specialist in the North East of England. The only specialist to have all the required diagnostic equipment and specialist tooling purchased directly from the manufacturer. Access to all key programming, software updates, component protection, latest current flow diagrams and workshop repair manuals, as well as campaigns and technical product information. We have extensive product knowledge of over 25 years, allowing us to see almost every problems and issues there are to see!
After this apprenticeship
Upon completion of this apprenticeship, there may be an opportunity for a full-time job.
Ask a question
The contact for this apprenticeship is:
NCG
apprenticeships@ncl-coll.ac.uk
01912004844
The reference code for this apprenticeship is VAC1000296193.
Apply now
Closes in 14 days (Wednesday 29 January)
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After signing in, you’ll apply for this apprenticeship on the company's website.