L3 Business Admin Apprenticeship

Summary

You will play a key role in supporting the day-to-day administrative operations of the company while gaining practical experience and formal training. Through the apprenticeship program, you will develop essential administrative skills, learn to manage office processes, and contribute to the efficiency and success of the business.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 09:00 - 16:00. All staff have 30-mins for lunch.
35 hours a week
Possible start date: Friday 7 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Work closely with our office manager to help manage our internal systems
Keep us legally compliant
Deliver our customer support processes
This practical role will, on a daily basis, involve speaking to our customers, suppliers, sub-contractors and our engineers

Where you’ll work

UNIT A11-2

KENYON COURT A17

WALTER LEIGH WAY

MOSS INDUSTRIAL ESTATE

WN7 3PT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WIGAN AND LEIGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
All training will take part in the workplace ran by Wigan and Leigh College

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Math (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Physical fitness

About this company

TimesGroup Ltd is a customer-focused company that offers the design, installation, and maintenance of commercial and domestic gas, electric, and renewable energy systems, as well as a comprehensive facilities management service. In addition to traditional 'Mechanical and Electrical' services we offer: • Emergency building maintenance and repair • Plumbing • Central Heating Engineers • Electrical Contracting • Air Conditioning • Renewable Energy System Design and effectiveness analysis • Heat Pump Installation and maintenance • Solar PV system installation and maintenance • Joinery TimesGroup Ltd work in England, Scotland and Wales

After this apprenticeship

We are looking at this apprenticeship as a route to a full-time permanent role
There is significant opportunity for the successful applicant to make the role their own

Ask a question

The contact for this apprenticeship is:

WIGAN AND LEIGH COLLEGE

Gabriella

g.may@wigan-leigh.ac.uk

The reference code for this apprenticeship is VAC1000295748.

Apply now

Closes in 13 days (Saturday 25 January at 11:59pm)

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