Level 3 Business Administration Apprenticeship

Summary

A great opportunity working for a superb private daycare nursery as their business administration apprentice to provide office and employee support whilst organising the files and records of business activity. Interacting with clients on the phone and by e-mail, processing purchase orders and sales invoices. Great supportive company.

Annual wage: £12,979.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday. Between either 8:00am-4:30pm or 8:30am-5:00pm.
39 hours a week
Possible start date: Monday 3 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities will include:

Providing office support including customer and employee support
Assisting director with management of the business
Keeping well-organised files and records of business activity
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Following up on business communications, billing, and ordering
Communicating with materials suppliers
Invoicing and processing purchase orders
Collecting and inputting company data
Emailing sales invoices
Preparing documents by printing, copying, and binding
Collecting and sorting post
Scheduling appointments
Ordering office stationery and other supplies
Being ready for any other administrative tasks that are required

Where you’ll work

LEAFIELD HOUSE

107-109 KING LANE

LEEDS

LS17 5BP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship
Support with English and maths if required
Work-based learning
End-Point Assessment

Requirements

Essential qualifications

GCSE or equivalent in:

GCSE English and Maths or Level 2 FS (grade A*-C/9-4 or Level 2 FS)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Positive attitude
Willingness to learn and grow
Polite and considerate
Confident and outgoing

Other requirements

Are you able to travel to the business within advertised working hours?

About this company

Welcome to Leafield House Nursery, the setting caters for children from 0-5 years old. There are 5 beautifully designed, large play rooms over two floors, all with hand designed furniture to create a well structured environment using natural furnishings. The indoor and outdoors have been specifically designed to be inviting, warm and educational.

https://leafieldhousenursery.com/ (opens in new tab)

After this apprenticeship

Progression to full time job for the right candidiate

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Dawn Greenwood

dawn.greenwood@junipertraining.co.uk

The reference code for this apprenticeship is VAC1000295592.

Apply now

Closes on Thursday 27 February

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