Business Administrator Apprenticeship

Summary

Desal Supplies is one of the UK’s and Ireland’s largest distributors of water treatment equipment. We offer an extensive range of products, as well as expert advice and technical information. We are looking for an administration apprentice. This is a great opportunity for the right candidate to gain experience working in a supportive environment.

Annual wage

£12,313.60 to £22,010.56 a year

Minimum wage rates (opens in new tab)

hourly rate of £7.55

Training course

Business administrator (level 3)

Hours

Monday- Friday 8am- 4.30pm and Friday 8am- 1pm

37 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The key responsibilities for this role will include but not be limited to the following:

Screening calls and taking detailed, accurate messages
Answering the gate and checking in visitors
Managing and distributing incoming and outgoing post
Procurement, expediting and liaison with suppliers
Arranging for goods to be packed and dispatched
Liaising with customers
Assisting with new orders
Quotations
General secretarial duties
Electronic filing of documents
Attending in-house product training
Compliance with quality Assurance systems and Procedures
Any other reasonable tasks that may be requested to suit the needs of the Company

Where you’ll work

UNIT 9

CANAL STREET

ROCHDALE

OL11 1AB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HOPWOOD HALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will take place in the workplace

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

Other requirements

What will you need to be successful? A team player who has the following personal qualities: • Self-motivated to complete work within set deadlines • Conscientious and methodical approach to work • Good verbal and written communication skills • Smart, professional and business-like appearance • Enthusiasm and patience when working with people • Have the desire to learn new things and constantly improve your own working practice

About this company

We are the official distributors of DuPont Water Solutions (including FilmTec™ RO & NF Membranes, Amberlite™ ion exchange resin and Integratec UF modules), Danfoss High Pressure Pumps, Danfoss iSave Energy Recover Device, Georg Fischer Signet components, Genesys International RO membrane cleaning, antiscalant chemicals and Pass Couplings.

https://desal.co.uk/ (opens in new tab)

After this apprenticeship

Earning your Level 3 Qualification in Business Administration

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