Apprentice Business Administration Assistant

Summary

The Apprentice will support various administrative functions within the organization and gain hands-on experience in business operations. The apprentice will work closely with experienced administrators and other team members to learn about office management, financial processes, and effective communication.

Annual wage

£12,467 a year

Minimum wage rates (opens in new tab)

£6.85

Training course

Business administrator (level 3)

Hours

8:30am - 4.00pm, Monday to Friday.

35 hours a week

Possible start date

Monday 10 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1. Administrative Support:

Assist with daily office tasks, including filing, data entry, and managing correspondence.
Help organise and maintain office supplies and equipment.
Support scheduling and coordination of meetings and appointments.

2. Financial Assistance:

Assist with basic financial tasks such as invoicing and tracking expenses.
Help prepare financial documents and reports as directed by senior staff.

3. Human Resources Support:

Aid in the onboarding process for new employees, including preparing materials and documentation.
Maintain employee records and assist with HR-related administrative tasks.

4. Process Learning and Improvement:

Observe and learn about business processes and workflows.
Participate in team meetings and contribute ideas for improving operational efficiency.

5. Communication and Coordination:

Assist in drafting internal and external communications as needed.
Liaise with different departments to ensure smooth operations and effective information sharing.

6. Training and Development:

Engage in training programs and workshops to enhance knowledge and skills in business administration.
Seek feedback and guidance from supervisors to foster professional growth.

Where you’ll work

UNIT 6

PRINCES PARK

PRINCESWAY

TEAM VALLEY TRADING ESTATE

NE11 0NF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard:

Units included in the programme include:

The Organisation
Business Fundamentals
Decision Making
Project Management
Managing Performance

Training location to be confirmed.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Can you travel to the Team Valley Trading Estate within 30 or 40 mins maximum journey time

About this company

At Scope Utility Solutions, we pair great services with highly trained and qualified individuals. Our team of engineers is made up of a group of likeminded individuals who are all motivated and driven to provide a service that ensures customers and providers remain connected. We are young and ambitious with excellent procedures and communication skills that help us provide an efficient and effective response to call outs, a response which will raise industry standards.

After this apprenticeship

A permanent position within the organisation.

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

Jackie Bijkerk

jackie.bijkerk@woodspeentraining.co.uk

The reference code for this apprenticeship is VAC1000295373.

Apply now

Closes in 28 days (Friday 7 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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