Business Support Apprentice (Salary £21,000)
KINGS COURT TRUST LIMITED
Bristol, BS1 3LG
Closes in 26 days (Friday 7 February)
Posted on 9 January 2025
Contents
Summary
This is an amazing opportunity where you will provide administrative support to the Sales department, as well as dealing with some office administration. This work is to be completed within set KPIs and objectives to provide excellent customer service to the business, clients and partners.
- Annual wage
- £21,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, from 9:00am to 5:00pm.
37 hours 30 minutes a week
- Possible start date
-
Monday 17 February
- Duration
-
1 year 4 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties Involve:
- Sorting, scanning and distribution of all incoming post, together with the franking and sorting of all outgoing post.
- Scanning of general documents, certificates, grants and cheques
- Filing of documentation, ensuring filing systems and accurate records are maintained
- Will storage management including requests for Will retrievals, storage of Wills, and Will Writer correspondence.
- First point of contact for Partner system queries for Will storage and problem solving in relation to Will retrieval queries.
- Liaising with clients and partners via phone
- Creation of, and administration surrounding, renunciations
- Updating case management system and inputting new enquiries.
- Creating Power of Attorneys/Letters of Authority on new estates.
- Carrying out Land Registry checks.
- Carrying out administrative support for the Sales department.
- Progress through your apprenticeship in a timely manner until completion.
Company Benefits:
- 25 days holiday entitlement (Increasing annually to 30)
- Health cash plan - cash back for Dental, optical and other treatments
- Employee discounts across a range of high street products.
- Income protection insurance
- Life assurance policy
- Cycle to work scheme
- Employee Assistance programme
- Free office fruit daily
Where you’ll work
Spectrum House
Bond Street
Bristol
BS1 3LG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAMAR LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administration Level 3 standard
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Maths (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this company
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
After this apprenticeship
- This role can prepare successful apprentices for the Estate Coordinator role which is their own version of a Junior Paralegal.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000295231.
Apply now
Closes in 26 days (Friday 7 February)
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