Business Administrator L3 Apprenticeship

Summary

This is a brilliant opportunity for an enthusiastic and energetic person wishing to develop a career in administration. This is a job where no two days are the same, and you will be working with a dynamic team, delivering and developing the front-of-house service. You will also study for a Business Administrator Level 3 Apprenticeship.

Annual wage

£14,814 a year

Minimum wage rates (opens in new tab)

Annual

Training course

Business administrator (level 3)

Hours

Monday-Friday, times to be confirmed.

37 hours a week

Possible start date

Monday 24 February

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working as part of a dynamic administration team, helping to develop a front-of-house service. No two days will be the same and the role is a brilliant opportunity for a candidate who wishes to develop an administration career.

Key Responsibilities

Provide a receptionist function to the Town Council offices and Museum, dealing with enquiries in person/over the telephone/by email, arrange meetings, typing and clerical support.

Assist with the day-to-day running of the Town Council services, including making room bookings and event equipment arrangements using the relevant databases for the Manor House and Community Centres, letting of Allotments

Ensuring all procedures, records/databases are kept up to date accurately.

Assist in the delivery of engaging and dynamic campaigns to promote vacant allotments, room booking availability, weddings, event equipment hire and other initiatives including digital marketing and the administration of digital channels.

Where you’ll work

The Manor House

Church Street

Littlehampton

West Sussex

BN17 5EW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHICHESTER COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship. On-the-job training relevant to the role.

Requirements

Desirable qualifications

GCSE in:

Maths (grade 9-4)
English (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Good ICT skills
Confident in MS Office
Proficient with Internet
Social media knowledge
Team Player
Organised
Logical approach to tasks
Uses own initiative
Works independently
Diverse workload
Responds positively
Proactive approach
Embraces challenges
Open to change
Good numeracy
Excellent literacy
Displays Professionalism
Maintains confidentiality
Discreet when required
Good interpersonal skills
Willingness to learn
Customer focused
Self-motivated

Other requirements

Ability and willingness to work evenings and at weekends. No parking offered on site.

About this company

Littlehampton Town Council is the parish authority for the Town of Littlehampton, West Sussex, including Wick and Toddington which has a population of approximately 30,000. The Council provides a wide range of facilities and represents the interests of the town whilst working in partnership with other agencies and groups.

After this apprenticeship

Although there is no guarantee of a permanent role, successful completion of the apprenticeship will include the applicant for consideration if one were available at the time.

Ask a question

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