Sales Apprentice

Summary

The Sales Admin Apprentice is responsible for assisting the sales team by providing administrative support, handling customer inquiries, managing documentation, processing orders, and performing data entry tasks. The apprentice will also gain insight into the sales cycle, customer relations, and business operations.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm
37 hours 30 minutes a week
Possible start date: Friday 14 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To take Sales enquiries from incoming Telephone calls, Web site and other forms of the companies’ systems
To co-ordinate Surveyors diaries following the above, communication with the individual may be necessary.
Assist the sales team by preparing quotes, proposals, contracts, and sales presentations.
Maintain customer data in SimPRO, updating records.
Process customer acceptances
Follow up with customer on previous unaccepted quotations

Where you’ll work

UNIT 10

STANHOPE GATE

CAMBERLEY

SURREY

GU15 3DW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NATIONAL UPSKILL LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Logical
Team working

About this company

Who we are: KBO Fire & Security, established in 1988, is a family-operated enterprise serving homeowners and businesses across London, Hampshire, Surrey, and neighboring regions. Our foundation rests upon the extensive expertise and experience of our directors, who have long been immersed in the security industry. As a dedicated fire and security firm, we specialize in crafting tailored solutions to ensure the safety of your residential or commercial premises.

http://www.kbosecurity.co.uk (opens in new tab)

Company benefits

• Birthday day off • Free gym membership (Jetts Gym) • Summer & Christmas Parties • Training provided • Complimentary KBO uniform • Company pension • 50% discount off security systems • Friends and family security system discount

After this apprenticeship

Career Development: KBO is committed to providing consistent training opportunities and fostering career progression, with a focus on advancing your responsibilities and career trajectory. You will thrive in being part of a hyper growth company and being in a fast-paced environment.

Ask a question

The contact for this apprenticeship is:

NATIONAL UPSKILL LIMITED

Helen Dewhirst

helen.dewhirst@nationalupskill.co.uk

The reference code for this apprenticeship is VAC1000295049.

Apply now

Closes in 20 days (Friday 31 January at 11:59pm)

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