Business & Administrator Apprentice

Summary

You will work full time at Reading Estate Agents and will attend monthly lessons at Chiltern Training Ltd in Reading town centre.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: You will work 9am-5pm with the occasional Saturday. Shifts may vary.
40 hours a week
Possible start date: Tuesday 20 May
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working at Reading Estate Agents as an aprentice your key responsibilities will be;

Assist in listing properties by gathering necessary information and photos for marketing.
Support the sales and rental team with administrative tasks and client inquiries.
Shadow experienced estate agents during property viewings to understand the sales process.
Conduct market research to identify property trends and assist in pricing strategies.
Help prepare marketing materials, including brochures and online listings.
Maintain accurate records of client interactions and appointments in the system.
Provide excellent customer service to clients visitng the agency or contacting us.
Attend training sessions and workshops to transform into a skilled estate agent.
Learn how to conduct property valuations and understand client needs effectively.
Work in collaboration with the team to ensure smooth day-to-day operations.

Where you’ll work

419 OXFORD ROAD

READING

RG30 1HA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHILTERN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will complete the level 3 Business & Administration standard and your Functional Skills Maths and English. You will attend monthly classes at Chiltern Training Ltd in Reading town centre.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Reading Estate Agent launched a locally based independent firm of residential estate and letting agents in Reading. As a privately owned company, we rely entirely upon fees generated from conducting successful business and we have always strongly believed in being able to offer traditional, professional and truly personal service, by treating every client equally and honestly. This philosophy has been rewarded many times over.

https://www.readingestateagent.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Once completing your Apprenticeship you can progress onto a Junior Estate Agent, Estate Agent / Negotiator, Senior Estate Agent / Branch Manager, Regional Manager / Area Manager, Director / Partner.

Ask a question

The contact for this apprenticeship is:

CHILTERN TRAINING LIMITED

Admissions team

enquiries@chilterntraining.org

0118 9566995

The reference code for this apprenticeship is VAC1000295039.

Apply now

Closes on Thursday 15 May

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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