Business Admin apprentice

Summary

We are seeking a highly motivated and enthusiastic individual to join our team as an apprentice at Bradford District Credit Union (BDCU). This position offers a unique opportunity to gain hands-on experience in both administration and customer service within a dynamic and growing non-profit organisation.

Annual wage: £12,313.60 to £22,010.56 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pm.
37 hours a week
Possible start date: Monday 24 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Principal duties after training to include - Generic:

To assist in providing financial support to the Credit Union
To provide advice and guidance to members on behalf of the Bradford District Credit Union
To develop good working relationships with colleagues to support the delivery of Credit Union services and always show professionalism and respect
To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment
To take reasonable care of own health and safety and that of others who may be affected by the work of the post holder
To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post

Promote continuous improvement by:

Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
Support the team with wider administration duties
To carry out any other office duties that may be required by management

Where you’ll work

Bradford City Hall

Centenary Square

Bradford

BD1 1HY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

The apprentice will be invited into a monthly workshop in Bradford College's Little Germany campus
No weekly release day in to college
5 days per week in the workplace
6 hours 'off the job' every week for shadowing colleagues, specific training or writing of assignments
Assessor/skills coach will visit the work place every 4-6 weeks

More training information

Apprenticeship is 18 months
End-point assessment at the end of the course

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Number skills
Analytical skills
Team working
Initiative
Patience

Other requirements

Please be aware, the company has extremely high expectations of their staff and are seeking an individual who has some previous work experience. They would like someone who can pick things up quickly, has a 'can-do' attitude, is proactive, can 'hit the ground running' and can use their own initiative.

About this company

Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With over 10,000 members, we take pride in our 32 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture. At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.

http://www.bdcu.co.uk (opens in new tab)

After this apprenticeship

Potential permenant position within the company upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Philippa Yates

p.yates@bradfordcollege.ac.uk

01274 728316

The reference code for this apprenticeship is VAC1000294806.

Apply now

Closes in 15 days (Friday 24 January at 11:59pm)

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