Apprentice Car Parts Sales Advisor

Summary

The company is part of a growing group of companies with worldwide sites servicing parts for the classic car market. We supply classic car parts to customers all over the world. We are looking for someone with an enthusiastic interest in cars to complete an apprenticeship with a view to a full-time position on completion.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Trade supplier (level 2)
Hours: Monday - Friday, 08:30 - 17:00. May work Saturday Mornings as overtime.
40 hours a week
Possible start date: Tuesday 11 February
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include, but will not be limited to:

Serving Customers in person, by phone, email and social media
Advising customers of the correct parts for their vehicles
Producing quotes and invoices for customers
Picking customer orders

Where you’ll work

TRIUMPH HOUSE

SLEAFORD ROAD

BRACEBRIDGE HEATH

LINCOLN

LN4 2NA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LINCOLN COLLEGE

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Trade Supplier Level 2
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
This is a predominately work-based programme with College attendance required once a month
All learning will take place at the candidate's place of employment/College and within their contracted working hours

Course outline:

https://www.instituteforapprenticeships.org/apprenticeship-standards/trade-supplier-v1-0

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*/9 – C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Number skills
Team working
Initiative
Patience

About this company

Rimmer Bros is a Car Parts & Accessories specialist established in 1982. We specialise in Triumph, MG, Rover, Mini, Land Rover, Range Rover and Jaguar, we cover a total of 75 models across these marques. Our Fast Mail Order Service has been supplying the UK, Europe and 195 worldwide destinations since 1982. We serve our customers from our 105,000 sq ft parts warehouse and sales centre situated in Lincoln UK. We know your car, we have parts sales advisors with a combined 1032 years of experience. Our workforce of 84 employees picks 825,000 parts and packs them into 170,000 parcels a year. We part of a much larger group of car parts specialists with outlets in the UK, USA and Europe.

https://rimmerbros.com/c/About-Us (opens in new tab)

After this apprenticeship

Full-time position on successful completion of the Apprenticeship

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret in the Apprenticeships Team

apprenticeships@lincolncollege.ac.uk

01522 876284

The reference code for this apprenticeship is VAC1000294752.

Apply now

Closes in 18 days (Tuesday 28 January at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents